UserVoice Alternatives

UserVoice is described as 'Centralizes customer feedback and transforms it into actionable insights, facilitating product innovation with customizable roadmaps and real-time tools' and is a popular customer feedback manager in the business & commerce category. There are more than 100 alternatives to UserVoice for a variety of platforms, including Web-based, SaaS, iPhone, Android and Windows apps. The best UserVoice alternative is UseResponse. It's not free, so if you're looking for a free alternative, you could try UserReport or Formbricks. Other great apps like UserVoice are LiveAgent, Zendesk, Freshdesk and UserEcho.

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Alternatives list

  1. SupportPal icon
     1 like
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    SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
     
  2. Interakt icon
     10 likes
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    Interakt.co simplifies customer data analysis, marketing and interaction. We build tools which allow you to capture, engage, retain and support your customers from one single dashboard.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Android
    • iPhone
     
  3. Told icon
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    Told is a SaaS solution, which allows you to create in-app surveys and collect continuous quality and quantity feedback. Create great products based on your users' feedback.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
     
  4.  1 like
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    KISSInsights Survey System.

    Cost / License

    • Paid
    • Proprietary

    Alerts

    • Discontinued

    Platforms

    • Online
     
  5. Usedesk icon
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    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
     
  6. FeedbacQ icon
     1 like
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    FeedbacQ is a revolutionary tablet application tailored to getting live feedback and customer experience. The solution enables to analyze data to drive business decisions in a customer perspective.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  7. Copy a direct link to this comment to your clipboard

    SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Windows
     
  8. Prodlog icon
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    Prodlog is an easy-to-use platform that helps solopreneurs gather and organize feedback from users. It makes it simple to see what users need and helps you make better decisions about your product.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  9. HelpSpace icon
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    Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
  10. BoldDesk icon
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    BoldDesk is a cloud-based, modern help desk software that can handle a variety of customer support tasks. You can manage support requests, collaborate with customers and teammates, automate repetitive tasks, and improve customer satisfaction.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
     
  11. Support Hero icon
     1 like
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    Support Hero provides an advanced knowledge base system for Saas apps. Get fewer support tickets. Create happier customers and provide more efficient self-help resources to your users.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
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