UserVoice Alternatives

UserVoice is described as 'Centralizes customer feedback and transforms it into actionable insights, facilitating product innovation with customizable roadmaps and real-time tools' and is a popular customer feedback manager in the business & commerce category. There are more than 100 alternatives to UserVoice for a variety of platforms, including Web-based, SaaS, iPhone, Android and Windows apps. The best UserVoice alternative is UseResponse. It's not free, so if you're looking for a free alternative, you could try UserReport or Formbricks. Other great apps like UserVoice are LiveAgent, Zendesk, Freshdesk and UserEcho.

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Alternatives list

  1. Copy a direct link to this comment to your clipboard

    ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
     
  2. Copy a direct link to this comment to your clipboard

    Digibell is a smart bell requiring no installation or hardware other than a smartphone & a QR code. Ideal on home and shop doors, restaurants tables, vehicles, luggage and other items. Get notified wherever you are. Never miss a visitor again.

    Cost / License

    • Pay once
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Android
    • iPhone
     
  3. LabiKnow icon
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    The All-in-One: Knowledge Base Software with Customizable Help Center Site, Public Roadmap, Embeddable Help Widget, Boosted Announcements & Feedback Collection.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
  4. Noora icon
     1 like
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    Product feedback management for SaaS companies. Noora is a centralized product feedback solution that gives you the tools to collect, aggregate and act on feedback from customers and internal teams.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
     
  5. Engati icon
     2 likes
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    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Platforms

    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets
     
  6. Fiidbakk icon
     1 like
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    Fiidbakk is a intuitive SaaS widget that lets your users leave comments directly on your website—no pre-set questions, just honest feedback where it matters. It helps you understand exactly what users think and where they face issues, giving you clear insights for real...

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  7. IntraService icon
     2 likes
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    IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a SaaS model or as self-hosted solution.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
    • Self-Hosted
    • Microsoft SQL Server
    • ASP.NET MVC
    • Microsoft IIS
     
  8. traggr icon
     1 like
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    Smart tool for your team to track, manage and analyze customer feedback & feature requests in one central location. Keeps your customers' priorities in focus and makes them transparent to your team.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
     
  9.  Like
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    Feedback forms and feedback solutions for lead generation, customer engagement and website optimization. Free 15-day trial.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  10. Copy a direct link to this comment to your clipboard

    Provider of a customer experience management platform. Our powerful and cost-effective solution drives customer retention using Net promoter System.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  11. Mila icon
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    Mila is an marketplace that lets users find, book and rate services in their neighborhood. Crowdsource Customer Service.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  12. Copy a direct link to this comment to your clipboard

    Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
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