Most changelog and roadmap tools are bloated, expensive, or force your users to a separate domain (like feedback.yoursite.com). This hurts retention and breaks the user experience.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
+2
UserVoice Alternatives
One of the most popular alternatives to UserVoice is Formbricks, which is open source with a free version. Other popular alternatives are Freshdesk, Zendesk, UseResponse and LiveAgent. Customer Feedback Managers like UserVoice are a crowded field, with more than 100 alternatives for the web, iPhone, Android, Windows and Mac.
Alternatives list
Your website visitors aren't just numbers on a chart. They're real people, with real opinions and insights about your website, the market and your business.
Cost / License
- Free
- Proprietary
Application type
Platforms
- Online
+1
Simple customer support for growing teams. It's like gmail on steroids!
Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.
To your customers, it's just email. They will never see a ticket number and will never have to.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
United States
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
Cost / License
- Freemium
- Proprietary
Platforms
- Android
- iPhone
- Zapier
- Google Calendar
- Software as a Service (SaaS)
- Salesforce.com
- Google Drive - Sheets
India
+6
Fiidbakk is a intuitive SaaS widget that lets your users leave comments directly on your website—no pre-set questions, just honest feedback where it matters. It helps you understand exactly what users think and where they face issues, giving you clear insights for real...
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
Latvia
EU
201 ProProfs Help Desk alternativesProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- United States
+2
Smart tool for your team to track, manage and analyze customer feedback & feature requests in one central location. Keeps your customers' priorities in focus and makes them transparent to your team.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Software as a Service (SaaS)
Germany- EU
+2
IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a SaaS model or as self-hosted solution.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Android
- iPhone
- iPad
- Self-Hosted
- Microsoft SQL Server
- ASP.NET MVC
- Microsoft IIS
Feedback forms and feedback solutions for lead generation, customer engagement and website optimization. Free 15-day trial.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
K
Provider of a customer experience management platform. Our powerful and cost-effective solution drives customer retention using Net promoter System.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
+2
Mila is an marketplace that lets users find, book and rate services in their neighborhood. Crowdsource Customer Service.
Cost / License
- Paid
- Proprietary
Platforms
- Online
Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- United States
