UserVoice is described as 'Centralizes customer feedback and transforms it into actionable insights, facilitating product innovation with customizable roadmaps and real-time tools' and is a popular customer feedback manager in the business & commerce category. There are more than 100 alternatives to UserVoice for a variety of platforms, including Web-based, SaaS, iPhone, Android and Windows apps. The best UserVoice alternative is UseResponse. It's not free, so if you're looking for a free alternative, you could try UserReport or Formbricks. Other great apps like UserVoice are LiveAgent, UserEcho, Zendesk and Freshdesk.
SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...
Prodlog is an easy-to-use platform that helps solopreneurs gather and organize feedback from users. It makes it simple to see what users need and helps you make better decisions about your product.
Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.
BoldDesk is a cloud-based, modern help desk software that can handle a variety of customer support tasks. You can manage support requests, collaborate with customers and teammates, automate repetitive tasks, and improve customer satisfaction.
Support Hero provides an advanced knowledge base system for Saas apps. Get fewer support tickets. Create happier customers and provide more efficient self-help resources to your users.
Suggested is a feature request tracking tool, designed to make it easy for your customers to submit new ideas. It simplifies the process of managing all feedback in one place.
Wyzerr helps you create engaging surveys using Smart Forms that take the chore out of survey taking and make them like playing games.
Collect feedback at any point in the customer journey, use drag-and-drop survey creation, consolidate multi-source feedback, analyze results via AI and dashboards, automate recurring surveys with advanced targeting and partial response capture, and integrate with connected tools.
Pigeonhole Live facilitates interactive Q&A, polling, and audience engagement during events, webinars, and corporate meetings.
Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription.
Customer feedback is essential for creating a good application. Sending emails to your customer about what they like can be cumbersome. The big problem here – customers need to know what they want. Create features that you think will benefit them!
CustomerSure is simple, web-based customer feedback software to help turn feedback into profitable growth. It's specially designed for small to medium sized businesses. CustomerSure is different because feedback is primarily customer-to-company rather than...
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