UserVoice Alternatives

UserVoice is described as 'Centralizes customer feedback and transforms it into actionable insights, facilitating product innovation with customizable roadmaps and real-time tools' and is a popular customer feedback manager in the business & commerce category. There are more than 100 alternatives to UserVoice for a variety of platforms, including Web-based, SaaS, iPhone, Android and Windows apps. The best UserVoice alternative is UseResponse. It's not free, so if you're looking for a free alternative, you could try Formbricks or UserReport. Other great apps like UserVoice are LiveAgent, UserEcho, Zendesk and Freshdesk.

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Alternatives list

  1. GetSmily icon
     Like

    GetSmily’s software allows companies to measure the emotional engagement of their stakeholders (customers, partners, visitors) right from their websites thanks to a widget collecting user feedback and web analytics.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  2. Triagly icon
     Like

    Triagly collects customer feedback from any source and uses AI to automatically classify, prioritize, and surface what matters most. Instead of manually sifting through hundreds of data points, product teams get a clear, structured view of top issues, emerging trends, and...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  3. Deskware icon
     Like

    A trustworthy, cloud-based customer support software for any businesses of any size. Keep track of your customer interactions and problem-solving processes in one place.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
     
  4. Feedback Button is a lightweight & unobtrusive feedback widget for collecting customer feedback directly from your website.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
     
  5. Userwish icon
     Like

    Userwish is a SaaS web app that helps business owners build customer driven product roadmaps. It does this through Feedback/Suggestion boards called 'Wishboards'.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  6. Niko icon
     2 likes

    Niko makes it incredibly easy for employees at all levels to share what is on their mind by letting them submit, vote on, and respond to questions, ideas and suggestions. It creates a different employee engagement experience.

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
    • Self-Hosted
     
  7. Heedbook icon
     2 likes

    Heedbook is the first online AI-based software for evaluating and boosting customer loyalty. It analyzes customer satisfaction in real time.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Online
    • Android
    • Chrome OS
     
  8. iPerceptions icon
     1 like

    Our Active Research Platform and expertise turns insight into action. Engage with your customers through our sophisticated intercept technologies for mobile, desktop and tablet. Do the feedback research you want with surveys and Comments Cards.

    130 iPerceptions alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
     
  9. HelpSumo icon
     Like

    HelpSumo Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
     
  10. Giving users a louder voice to help teams build better products.

    Cost / License

    • Freemium
    • Proprietary

    Alerts

    • Discontinued

    Platforms

    • Online
     
  11. Helpy.io icon
     9 likes

    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

    Cost / License

    • Freemium
    • Open Source (MIT)

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
     
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    1
    Helpy.io vs UserVoice Comments
    Sharif
    Negative
    0

    It is a support ticket system not similar to UserVoice.

    • Helpy.io is Freemium and Open SourceUserVoice is Paid and Proprietary
    • Helpy.io is a Help Desk UserVoice is a Customer Feedback Manager
  12. Acceptify icon
     4 likes

    With acceptify, fast and sustainable decisions can be made for a variety of people. In addition, the participation process provides an image of the mood and valuable knowledge to those who are responsible.

    Cost / License

    • Free Personal
    • Proprietary

    Platforms

    • Online
     
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