One of the most popular alternatives to UserVoice is Formbricks, which is open source with a free version. Other popular alternatives are Freshdesk, Zendesk, UseResponse and LiveAgent. Customer Feedback Managers like UserVoice are a crowded field, with more than 100 alternatives for the web, iPhone, Android, Windows and Mac.
ProductLogz is a free user feedback and roadmap management tool that helps you seamlessly collect, organize & manage customer feedback & feature requests. Share regular updates with changelogs & notifications. With rewards feature, turn users into loyal customers.
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of idea.informer.com and there is a widget to include a feedback overlay that the web page users can use without leaving your site.
Simple, effective web-based customer feedback management system, forums, help desk software and support ticket system, empowering customer support.
United Kingdom
Computer repair shop software. Ticketing, invoicing, inventory, CRM, SLA, calendar and marketing features all included. Great for small repair shops or huge organizations.
United States
Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.
All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods. Using the power of the web, we are creating a data collection tool that has the scale, speed, and quantification...
For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.
Turns email into shared tickets for assignment and follow-up. Teams use private comments, draft replies and labels, while customers can use a portal to create or track requests. Knowledge bases support self-service, while reports and an audit trail track activity.
India
Survser is an easy and affordable solution for in-app user surveys. Ask your users the right questions at the right time and uncover growth paths for your product.
Employee engagement platform, designed to prevent churn, bridge the information gap between employees and leadership, and assist HR in decision-making.
Serbia
HelpKit is the best way to create a self-service knowledge base with Notion. It's super fast, optimized for search engines and it also has a embeddable web widget that you can be installed on your website.
