User.com is described as 'Advanced marketing, communication, and sales system that helps automate personalized communication and streamline business processes. Use features like live chat, in-app messages, mailing, marketing automation, CRM, and user tracking' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to User.com for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best User.com alternative is FreeScout, which is both free and Open Source. Other great apps like User.com are Mailchimp, HubSpot, Zendesk and tawk.to.
Unified platform offering email, SMS, automation, transactional messages, integrations with CMS, e-commerce, social and chat tools, robust API, competitive email-based pricing, free and scalable plans, and multi-channel audience engagement management.
Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.
Comprehensive platform offering email creation, automation, landing page design, audience management, analytics, digital ads, e-commerce integration, and multi-channel campaigns with AI-powered features, personalized messaging, and real-time reporting for various users.
HubSpot centralizes tools for marketing automation, sales, service, and operations. Features include free CRM, AI content, and a drag-and-drop site builder, offering a comprehensive business solution that unifies customer data across teams and integrates with external apps.
Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
AI-driven service platform combining live chat, helpdesk ticketing, and automation. Supports web, mobile, Messenger, WhatsApp, and Shopify with easy setup, unified customer view, smart reply suggestions, fast onboarding, reporting, and performance analytics.
Unified platform offering email, SMS, automation, transactional messages, integrations with CMS, e-commerce, social and chat tools, robust API, competitive email-based pricing, free and scalable plans, and multi-channel audience engagement management.
A comprehensive email marketing service offering intuitive templates, free sign-up, automation, CRM features, drag-and-drop tools, and 99% deliverability for enhanced engagement and sales.
Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.
Design newsletters, websites, and landing pages using drag-and-drop builders, automate multi-step campaigns, analyze performance with detailed reports, sell digital products, sync with e-commerce platforms, and manage subscribers with segmentation and embedded forms.
Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.
Combines email, SMS, web push, and chatbots in a no-code interface with CRM tools, online courses, sales automation, personalized messaging, audience management, detailed analytics, and bio link pages for comprehensive marketing strategies.
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