User.com AlternativesHelp Desk Platforms & Email Marketing Services like User.com

User.com is described as 'Advanced marketing, communication, and sales system that helps automate personalized communication and streamline business processes. Use features like live chat, in-app messages, mailing, marketing automation, CRM, and user tracking' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to User.com for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best User.com alternative is Mailchimp, which is free. Other great apps like User.com are FreeScout, HubSpot, Brevo and Zendesk.

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Alternatives list

  1. Mailchimp icon
     230 likes

    Comprehensive platform offering email creation, automation, landing page design, audience management, analytics, digital ads, e-commerce integration, and multi-channel campaigns with AI-powered features, personalized messaging, and real-time reporting for various users.

    369 Mailchimp alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Apple Watch
     
  2. FreeScout icon
     41 likes

    Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.

    106 FreeScout alternatives

    Cost / License

    Application type

    Platforms

    • Mac
    • Linux
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron
     
  3. HubSpot icon
     106 likes

    HubSpot centralizes tools for marketing automation, sales, service, and operations. Features include free CRM, AI content, and a drag-and-drop site builder, offering a comprehensive business solution that unifies customer data across teams and integrates with external apps.

    112 HubSpot alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  4. Brevo icon
     96 likes

    Unified platform offering email, SMS, automation, transactional messages, integrations with CMS, e-commerce, social and chat tools, robust API, competitive email-based pricing, free and scalable plans, and multi-channel audience engagement management.

    319 Brevo alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  5. Zendesk icon
     67 likes

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    269 Zendesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  6. tawk.to icon
     93 likes

    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

    217 tawk.to alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress
     
  7. Text App icon
     2 likes

    AI-driven service platform combining live chat, helpdesk ticketing, and automation. Supports web, mobile, Messenger, WhatsApp, and Shopify with easy setup, unified customer view, smart reply suggestions, fast onboarding, reporting, and performance analytics.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Windows
    • Mac
     
  8. GetResponse icon
     61 likes

    A comprehensive email marketing service offering intuitive templates, free sign-up, automation, CRM features, drag-and-drop tools, and 99% deliverability for enhanced engagement and sales.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  9. Zendesk Chat icon
     37 likes

    Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
     
  10. MailerLite icon
     62 likes

    Design newsletters, websites, and landing pages using drag-and-drop builders, automate multi-step campaigns, analyze performance with detailed reports, sell digital products, sync with e-commerce platforms, and manage subscribers with segmentation and embedded forms.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • iPhone
    • iPad
    • Software as a Service (SaaS)
     
  11. Tidio  icon
     35 likes

    Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.

    85 Tidio alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • BigCommerce
    • Shopify
    • Software as a Service (SaaS)
    • PrestaShop
    • Wordpress
    • Magento / Adobe Commerce
    • WooCommerce
     
  12. SendPulse icon
     46 likes

    Combines email, SMS, web push, and chatbots in a no-code interface with CRM tools, online courses, sales automation, personalized messaging, audience management, detailed analytics, and bio link pages for comprehensive marketing strategies.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
12 of 219 User.com alternatives