User.com is described as 'Advanced marketing, communication, and sales system that helps automate personalized communication and streamline business processes. Use features like live chat, in-app messages, mailing, marketing automation, CRM, and user tracking' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to User.com for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best User.com alternative is Mailchimp, which is free. Other great apps like User.com are FreeScout, HubSpot, Zendesk and tawk.to.