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    Trakdesk Alternatives

    Trakdesk is described as 'fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles' and is a Customer Support App in the Business & Commerce category. There are more than 100 alternatives to Trakdesk for a variety of platforms, including Online / Web-based, Windows, Android, iPhone and Linux. Most alternatives are Customer Support and Help Desk Apps. The best alternative is osTicket, which is both free and Open Source. Other great apps like Trakdesk are Freshdesk (Freemium), ProProfs Help Desk (Paid), UseResponse (Paid) and Front (Paid).

    This page was last updated Oct 25, 2021

    1. UserDeck provides embedded support software that works with your existing website.
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    2. Streakle is an easy way for developers to collect bugs and feature requests from users on Websites, iOS and Android apps to provide a better user experience. 1. Offer your users a feedback channel and reduce negative reviews on App Store and Google Play.
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    3. You'll get a new card on a list on every new email at your-address@boardthreads.com, and you can reply by commenting on that same card.

      Discontinued

      The BoardThreads service is shutting down and development of the BoardThreads software has stopped, but you can build your own BoardThreads installation from the source code and self-host it: https://github.com/fiatjaf/boardthreads

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      • Shopify
      • Software as a Service (SaaS)
      Uptok allows you to offer 1-on-1 video sessions to high-intent shoppers on your e-commerce store. They offer a solution for stores looking to create a face-to-face connection with their customers in order to increase conversion rates.
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      • Mac
      • Windows
      • Linux
      • Online
      Orcadesk is help desk software designed to improve customer support in company. Automated processes, powerful reporting, simplicity and many more is the reason why it is a favorite choice by many companies when it comes to customer support.
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    4. Heat Software combines the resources of FrontRange—the sole provider of Cloud Service Management and Unified Endpoint Management—and endpoint security leader Lumension, to redefine the Cloud Service Management (CSM) and Unified Endpoint Management (UEM) market.
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    5. Web based help desk software with ticketing, live chat, remote desktop and tons of other features for one low price.
      • FreemiumProprietary
      • Online
      • Software as a Service (SaaS)
      Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
    6. HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team.
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    7. PhaseWare Tracker, Event Engine, Self Service, and Live Chat: Offer 24/7/365 customer support. Communicate with your customers through multiple channels. Never let another incident fall through the cracks.
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