Trakdesk Alternatives

Trakdesk is described as 'Fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Trakdesk for a variety of platforms, including Web-based, Windows, Android, iPhone and Linux apps. The best Trakdesk alternative is Freshdesk, which is free. Other great apps like Trakdesk are osTicket, Zendesk, UserVoice and UseResponse.

Copy a direct link to this comment to your clipboard
Trakdesk alternatives page was last updated

Alternatives list

  1. Copy a direct link to this comment to your clipboard

    For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.

    199 Track-It! Help Desk Software alternatives

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
     
  2. KronoDesk icon
     Like
    Copy a direct link to this comment to your clipboard

    Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  3. Copy a direct link to this comment to your clipboard

    Reduce the time, effort, and cost involved with monitoring dynamic applications by providing both IT and the business with real-time insight into application performance and its impact on user behavior — across physical and cloud environments, the internet, corporate networks...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Linux
     
  4. Copy a direct link to this comment to your clipboard

    CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  5. Bornevia icon
     Like
    Copy a direct link to this comment to your clipboard

    Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
     
  6. Copy a direct link to this comment to your clipboard

    ChangeGear’s web-based IT Service Management (ITSM) software solution enables IT organizations to efficiently resolve IT requests and track, manage, and control IT services. The Service Desk edition includes the seamless integration of key ITSM processes: Incident Management...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  7. Agent.ai icon
     Like
    Copy a direct link to this comment to your clipboard

    Agent.ai provides Artificial Intelligence software which enables mobile apps, brands and businesses to respond to customers faster, 24/7/365, while helping agents become more productive.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Android
    • iPhone
    • Chrome OS
     
  8.  2 likes
    Copy a direct link to this comment to your clipboard

    If your business needs to log, track, manage, automate and escalate support issues, then please read on.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
     
  9. Copy a direct link to this comment to your clipboard

    jiLiveChat is click-to-call widget that lets you communicate with your visitors to build trust, resolve support issues, and add a human touch to your brand.

    Cost / License

    • Pay once
    • Proprietary

    Platforms

    • Online
     
  10. Copy a direct link to this comment to your clipboard

    SalesEssistant (SE) is an online platform that allows websites to collect facts about individual users in real-time. This information is often described as customer intent or visitor intent. It avoids the clunky popup model that other providers offer by adding a clean...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
     
  11. Copy a direct link to this comment to your clipboard

    Digibell is a smart bell requiring no installation or hardware other than a smartphone & a QR code. Ideal on home and shop doors, restaurants tables, vehicles, luggage and other items. Get notified wherever you are. Never miss a visitor again.

    Cost / License

    • Pay once
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Android
    • iPhone
     
  12. IzzyHelp icon
     Like
    Copy a direct link to this comment to your clipboard

    An easy to use, online helpdesk system for your website, forum, shop or blog. Drag & drop knowledgebase builder, intuitive support servicing.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
    • Wordpress
     
You are at page 12 of Trakdesk alternatives