Trakdesk Alternatives

Alternatives list

1. 

   

   Mioot

    Like

   Mioot Live Chat Software is a leading customer support solutions provider includes live chat, Live Chat software, Live Support, live help, Live Help Software, online chat help, online website support software.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Platforms

   • Windows

   

   More about Mioot  

   

   Good alternative?Is Mioot a good alternative to Trakdesk?

    
2. 

   

   Deskware

    Like

   A trustworthy, cloud-based customer support software for any businesses of any size. Keep track of your customer interactions and problem-solving processes in one place.

   Cost / License

   • Paid
   • Proprietary

   Platforms

   • Online
   • Android
   • iPhone
   • Software as a Service (SaaS)

   

   Good alternative?Is Deskware a good alternative to Trakdesk?

    
4. 

   

   Samanage

    Like

   Samanage is a true cloud, multi-tenant IT service desk and asset management solution. The software unifies the service desk and asset management offering so that clients can tie users, tickets and assets together seamlessly.

   Cost / License

   • Paid
   • Proprietary

   Application typeApplication types

   • Help Desk
   • IT Service Management

   Origin

   • United States

   Platforms

   • Online

   • United States

   

   More about Samanage  

   

   Good alternative?Is Samanage a good alternative to Trakdesk?

    
5. Ad

   

   

   LiveAgent

   Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widg...

   https://www.liveagent.com

   Learn More
6. 

   

   SmarterTrack Help Desk 7

    Like

   SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Origin

   • United States

   Platforms

   • Windows

   • United States

   

   More about SmarterTrack Help Desk 7  

   

   Good alternative?Is this a good alternative to Trakdesk?

    
7. 

   

   versaSRS Service Management

    1 like

   Ensure organisation continuity, produce required outcomes, and be positioned to support current and new processes efficiently and effectively.

   Cost / License

   • Paid
   • Proprietary

   Application typeApplication types

   • Help Desk
   • CRM

   Platforms

   • Windows

   

   More about versaSRS Service Management  

   

   Good alternative?Is this a good alternative to Trakdesk?

    
9. 

   

   Helpman

    Like

   Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Customer Feedback Manager

   Platforms

   • Online

   

   

   

   +6

   

   More about Helpman  

   

   Good alternative?Is Helpman a good alternative to Trakdesk?

    
10. 

    

    KronoDesk

     Like

    Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.

    Cost / License

    • Paid
    • Proprietary

    Application type

    • Help Desk

    Origin

    • United States

    Platforms

    • Online

    • United States

    

    

    

    More about KronoDesk  

    

    Good alternative?Is KronoDesk a good alternative to Trakdesk?

     
11. 

    

    BMC Helix Operations Management

     Like

    Reduce the time, effort, and cost involved with monitoring dynamic applications by providing both IT and the business with real-time insight into application performance and its impact on user behavior — across physical and cloud environments, the internet, corporate networks...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Linux

    

    Good alternative?Is this a good alternative to Trakdesk?

     
12. 

    

    CustomAnswers

     Like

    CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality.

    Cost / License

    • Paid
    • Proprietary

    Application type

    • Help Desk

    Platforms

    • Online

    

    More about CustomAnswers  

    

    Good alternative?Is CustomAnswers a good alternative to Trakdesk?

     
13. 

    

    Bornevia

     Like

    Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.

    Cost / License

    • Paid
    • Proprietary

    Application typeApplication types

    • Help Desk
    • Customer Feedback Manager

    Origin

    • Indonesia

    Platforms

    • Online
    • Android

    • Indonesia

    

    

    

    +3

    

    More about Bornevia  

    

    Good alternative?Is Bornevia a good alternative to Trakdesk?

     
14. 

    

    ChangeGear

     Like

    ChangeGear’s web-based IT Service Management (ITSM) software solution enables IT organizations to efficiently resolve IT requests and track, manage, and control IT services. The Service Desk edition includes the seamless integration of key ITSM processes: Incident Management...

    Cost / License

    • Paid
    • Proprietary

    Application typeApplication types

    • Help Desk
    • IT Service Management

    Origin

    • United States

    Platforms

    • Online

    

    Good alternative?Is ChangeGear a good alternative to Trakdesk?

     
15. 

    

    Agent.ai

     Like

    Agent.ai provides Artificial Intelligence software which enables mobile apps, brands and businesses to respond to customers faster, 24/7/365, while helping agents become more productive.

    Cost / License

    • Free
    • Proprietary

    Origin

    • United States

    Platforms

    • Mac
    • Windows
    • Android
    • iPhone
    • Chrome OS

    • United States

    

    More about Agent.ai  

    

    Good alternative?Is Agent.ai a good alternative to Trakdesk?