Trakdesk Alternatives

Alternatives list

1. 

   

   HEAT Software

    Like

   Heat Software combines the resources of FrontRange—the sole provider of Cloud Service Management and Unified Endpoint Management—and endpoint security leader Lumension, to redefine the Cloud Service Management (CSM) and Unified Endpoint Management (UEM) market.

   Cost / License

   • Paid
   • Proprietary

   Application typeApplication types

   • Help Desk
   • IT Service Management

   Origin

   • United States

   Platforms

   • Online

   

   Good alternative?Is HEAT Software a good alternative to Trakdesk?

    
2. 

   

   ReadyDesk

    Like

   Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Platforms

   • Windows
   • Online
   • Self-Hosted

   

   More about ReadyDesk  

   

   Good alternative?Is ReadyDesk a good alternative to Trakdesk?

    
4. 

   

   Happi.team

    Like

   Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

   Cost / License

   • Freemium
   • Proprietary

   Platforms

   • Online
   • Software as a Service (SaaS)

   

   More about Happi.team  

   

   Good alternative?Is Happi.team a good alternative to Trakdesk?

    
5. Ad

   

   

   SupportBee

   Turns email into shared tickets for assignment and follow-up. Teams use private comments, draft replies and labels, while customers can use a portal to create or track requests. Knowledge bases support self-service, while reports...

   https://supportbee.com

   Learn More
6. 

   

   HelpDeskSaaS

    Like

   HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team. Offers Support Ticket Management, Knowledge Base / FAQs, and Self-Service Portal in one low-cost...

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Platforms

   • Online

   

   

   

   +4

   

   More about HelpDeskSaaS  

   

   Good alternative?Is HelpDeskSaaS a good alternative to Trakdesk?

    
7. 

   

   PhaseWare

    Like

   PhaseWare Tracker, Event Engine, Self Service, and Live Chat:

   Offer 24/7/365 customer support. Communicate with your customers through multiple channels. Never let another incident fall through the cracks.

   Take control of your incident management process with PhaseWare.

   Pha.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Origin

   • United States

   Platforms

   • Online

   • United States

   

   

   More about PhaseWare  

   

   Good alternative?Is PhaseWare a good alternative to Trakdesk?

    
9. 

   

   Sygma

    2 likes

   Cloud solution for IT work: organize, manage, speed up and measure you work. Help Desk, web Ticket System and CRM. Manage asset, items, expire, license, hardware. Agent monitoring.Integration with Teamviewer, Vmware, Kayako, 1Backup, Stellar.

   Cost / License

   • Freemium
   • Proprietary

   Application type

   • Help Desk

   Platforms

   • Mac
   • Windows
   • Linux
   • Online

   

   

   

   +7

   

   More about Sygma  

   

   Good alternative?Is Sygma a good alternative to Trakdesk?

    
10. 

    

    Help Desk Authority

     Like

    Help Desk Authority is comprehensive help desk software for small and medium sized businesses that allow help desk technicians to manage tickets and assets

    Cost / License

    • Paid
    • Proprietary

    Application type

    • Help Desk

    Origin

    • United States

    Platforms

    • Windows
    • Online

    • United States

    

    More about Help Desk Authority  

    

    Good alternative?Is Help Desk Authority a good alternative to Trakdesk?

     
11. 

    

    iPerceptions

     1 like

    Our Active Research Platform and expertise turns insight into action. Engage with your customers through our sophisticated intercept technologies for mobile, desktop and tablet. Do the feedback research you want with surveys and Comments Cards.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    • Survey Creator

    Origin

    • United States

    Platforms

    • Online

    

    Good alternative?Is iPerceptions a good alternative to Trakdesk?

     
12. 

    

    Tickiti

     Like

    Web-based helpdesk and customer support system with a branded customer portal, multi-channel intake and a real-time workspace.

    Cost / License

    • Paid
    • Proprietary

    Application type

    • Help Desk

    Origin

    • United Kingdom

    Platforms

    • Online

    • United Kingdom

    

    More about Tickiti  

    

    Good alternative?Is Tickiti a good alternative to Trakdesk?

     
13. 

    

    Cayzu

     1 like

    Cayzu is a cloud-based help desk software solution designed to manage customer service for small and medium sized businesses. Cayzu features include ticket management, Facebook & Twitter integration, mobile apps, real-time reporting, and instant notifications; manage...

    Cost / License

    • Paid
    • Proprietary

    Application type

    • Help Desk

    Platforms

    • Windows
    • Android
    • iPhone
    • Android Tablet
    • Windows Phone
    • iPad

    

    More about Cayzu  

    

    Good alternative?Is Cayzu a good alternative to Trakdesk?

     
14. 

    

    Helloumi

     1 like

    Helloumi is a Conversational Commerce platform that gathers main instant messaging channels to allow business be where their customers are.

    Cost / License

    • Paid
    • Proprietary

    Origin

    • South Korea

    Platforms

    • Online

    • South Korea

    

    

    

    +1

    

    More about Helloumi  

    

    Good alternative?Is Helloumi a good alternative to Trakdesk?

     
15. 

    

    Awesome Support

     Like

    Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.

    Cost / License

    • Freemium
    • Open Source (GPL-2.0)

    Application type

    • Help Desk

    Platforms

    • Online
    • Self-Hosted

    

    

    

    +9

    

    More about Awesome Support  

    

    Good alternative?Is Awesome Support a good alternative to Trakdesk?