Trakdesk Alternatives

    Trakdesk is described as 'fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles' and is a Customer Support App in the Business & Commerce category. There are more than 100 alternatives to Trakdesk for a variety of platforms, including Online / Web-based, Windows, Android, iPhone and Linux. Most alternatives are Customer Support and Help Desk Apps. The best alternative is osTicket, which is both free and Open Source. Other great apps like Trakdesk are Freshdesk (Freemium), ProProfs Help Desk (Paid), UseResponse (Paid) and Front (Paid).

    This page was last updated Oct 25, 2021

    1. BugPlug is a super-simple user feedback and bug submission capture tool. The widget works by installing some code into the bottom of your site / application. 2 minutes and you're up and running.
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    2. Zoho Desk is the industry's first context-aware help desk software that helps businesses focus on the customer.
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      • Mac
      • Windows
      • Linux
      • Online
      • Windows Mobile
      • Android
      • iPhone
      • Android Tablet
      • Windows Phone
      • iPad
      • Self-Hosted
      Business software for everyone. Projects - Tasks - Meetings - Budget - Collaboration * Built for managers, consultants and Big Boss™. Software is very easy to use with an innovative user experience, fancy dashboards and easy to read data.
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      • Windows
      • Self-Hosted
      • Microsoft SQL Server Express
      • Internet Explorer
      • Google Chrome
      • Microsoft SQL Server
      • Safari
      • Firefox
      Web-based help desk and service management solution providing automated email ticketing, Incident, Problem, Change and Asset Management functionality, plus a lot more!.
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    3. Vision Helpdesk offers customer support software for every size business - 1) Help Desk (Multi Channel Help Desk) Vision Helpdesk offers a powerful all in one multi channel ticket management software that allows you to centralize all your customer conversations via e-mail...
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      • Windows
      • Linux
      • Online
      HelpSpot is a unique Web Based Help Desk Software solution for organizations dealing with the challenges of email and web customer service.
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    4. iKode Helpdesk X is a customer support tool, FAQ and help desk system. It is also a simple, widely-used, lightweight open source free ticket system developed mainly in PHP.
      • Windows
      • Android
      • iPhone
      • iPad
      • Self-Hosted
      • Microsoft SQL Server Express
      • Microsoft SQL Server
      • ASP.NET MVC
      • Microsoft IIS
      IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a SaaS model or as self-hosted solution.
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      • FreemiumProprietary
      • Online
      Ticketed support and e-mail management
    5. Helloumi is a Conversational Commerce manager that integrates the main instant messaging apps on a single platform. It allows you to talk to users in real time right where they naturally are.
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