Trakdesk Alternatives

Trakdesk is described as 'Fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Trakdesk for a variety of platforms, including Web-based, Windows, Android, iPhone and Linux apps. The best Trakdesk alternative is Freshdesk, which is free. Other great apps like Trakdesk are osTicket, Zendesk, UserVoice and UseResponse.

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Alternatives list

  1. Helpninja icon

    Helpninja

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    Simple & Affordable help desk - Get your whole team on support for free.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Android
    • iPhone
    • iPad
    • Software as a Service (SaaS)
    Helpninja screenshot 1
    Helpninja screenshot 2
    Helpninja screenshot 3
     
  2. Sidekick Studio icon

    Sidekick Studio

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    Simply add inline help tips to your website or webapp. Add a small button anywhere on the page that pops open a tooltip, a side pane or a dialog box containing essential information for your users. No coding skills required.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    Sidekick Studio screenshot 1
     
  5. Ad
    Screenshot
    Zoho Desk icon
    Zoho Desk

    Zoho Desk is a help desk software that helps businesses manage customer requests across multiple channels from a unified platform. It offers a multi-brand help center feature for businesses to establish unique self-service portal...

    https://www.zoho.com
    Learn More
  6. HelpSite.io icon

    HelpSite.io

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    HelpSite.io gives you a free support site with your FAQs and knowledge base. It's beautiful, mobile-friendly, and searchable so your customers can find answers fast.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    HelpSite.io screenshot 1
     
  7. Directly icon

    Directly

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    Launch and train virtual agents that double your automation rate with AI expertise.

    Cost / License

    • Pay once
    • Proprietary

    Application types

    Platforms

    • Online
     
  8. GetSmily icon

    GetSmily

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    GetSmily’s software allows companies to measure the emotional engagement of their stakeholders (customers, partners, visitors) right from their websites thanks to a widget collecting user feedback and web analytics.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    GetSmily screenshot 1
     
  10. Feedback Button icon

    Feedback Button

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    Feedback Button is a lightweight & unobtrusive feedback widget for collecting customer feedback directly from your website.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Feedback Button screenshot 1
     
  11. UserDeck icon

    UserDeck

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    UserDeck provides embedded support software that works with your existing website.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    UserDeck Guides widget
     
  12. Streakle icon

    Streakle

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    Streakle is an easy way for developers to collect bugs and feature requests from users on Websites, iOS and Android apps to provide a better user experience.

    31 Streakle alternatives

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    Streakle screenshot 1
     
  13. Uptok icon

    Uptok

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    Uptok allows you to offer 1-on-1 video sessions to high-intent shoppers on your e-commerce store. They offer a solution for stores looking to create a face-to-face connection with their customers in order to increase conversion rates.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Shopify
    • Software as a Service (SaaS)
    Uptok screenshot 1
     
  14. Orcadesk icon

    Orcadesk

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    Orcadesk is help desk software designed to improve customer support in company. Automated processes, powerful reporting, simplicity and many more is the reason why it is a favorite choice by many companies when it comes to customer support.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Orcadesk screenshot 1
     
  15. HEAT Software icon

    HEAT Software

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    Heat Software combines the resources of FrontRange—the sole provider of Cloud Service Management and Unified Endpoint Management—and endpoint security leader Lumension, to redefine the Cloud Service Management (CSM) and Unified Endpoint Management (UEM) market.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
     
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