Trakdesk Alternatives

    Trakdesk is described as 'fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles' and is a Customer Support App in the Business & Commerce category. There are more than 100 alternatives to Trakdesk for a variety of platforms, including Online / Web-based, Windows, Android, iPhone and Linux. Most alternatives are Customer Support and Help Desk Apps. The best alternative is osTicket, which is both free and Open Source. Other great apps like Trakdesk are Freshdesk (Freemium), ProProfs Help Desk (Paid), UseResponse (Paid) and Front (Paid).

    This page was last updated Oct 25, 2021

    1. Logicalware's help desk gives you all the tools to efficiently manage customer email and self-service support. It's web based, simple to use and integrates with existing phone support.
      No screenshots yet
    2. Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.
      show more


      • FreemiumProprietary
      • Mac
      • Windows
      • Linux
      • Online
      • Windows Mobile
      • Android
      • iPhone
      • Chrome OS
      • Android Tablet
      • Windows Phone
      • iPad
      Computer repair shop software. Ticketing, invoicing, inventory, CRM, SLA, calendar and marketing features all included. Great for small repair shops or huge organizations.
      show more
    3. Sirportly is a feature-rich customer service / help desk application available as an online cloud service or downloadable web application. Features include email integration, knowledge bases, SLAs, flexible reporting, and a powerful API.
      show more
    4. Let your users give feedback anywhere, anytime. With our solution, you can install a custom feedback button on your site and our screenshot functionality allows your users to simply select the part of your website they want to give feedback on.
      show more


    5. Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.
      No screenshots yet
    6. Bpm'online service incorporates 2 cutting-edge applications, which can be used as separate aplications: 1. Bpm'online customer service - robust application to deliver omnichannel customer service and support.
      show more
    7. DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.
      show more
      • FreemiumProprietary
      • Online
      • Software as a Service (SaaS)
      Click2Magic is a Customer Live chat support Application. Click2Magic is made for Tech-Support Staff, Sales Executives, and Managers to Talk to your customers and ensure seamless support with quick and commendable new features.
      show more
    8. Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. It has been heavely inspired by Canny.io ("astuto", indeed, is the italian translation of the word "canny").
      show more