Trakdesk Alternatives

Trakdesk is described as 'Fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Trakdesk for a variety of platforms, including Web-based, Windows, Android, iPhone and Linux apps. The best Trakdesk alternative is Freshdesk, which is free. Other great apps like Trakdesk are osTicket, Zendesk, UserVoice and UseResponse.

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Alternatives list

  1. Raiseaticket icon
     3 likes
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    Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
  2. Copy a direct link to this comment to your clipboard

    Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  3. Copy a direct link to this comment to your clipboard

    Bpm'online service is a cloud application with out-of-the-box processes for full-cycle service management

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  4. Sirportly icon
     7 likes
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    Sirportly is a feature-rich customer service / help desk application available as an online cloud service or downloadable web application. Features include email integration, knowledge bases, SLAs, flexible reporting, and a powerful API.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Linux
    • Online
     
  5. Usedesk icon
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    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
     
  6. Logicalware icon
     6 likes
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    Logicalware's help desk gives you all the tools to efficiently manage customer email and self-service support. It's web based, simple to use and integrates with existing phone support.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
     
  7. GetFeedback icon
     6 likes
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    Let your users give feedback anywhere, anytime. With our solution, you can install a custom feedback button on your site and our screenshot functionality allows your users to simply select the part of your website they want to give feedback on.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  8. FeedbacQ icon
     1 like
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    FeedbacQ is a revolutionary tablet application tailored to getting live feedback and customer experience. The solution enables to analyze data to drive business decisions in a customer perspective.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  9. DiamanteDesk icon
     3 likes
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    DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
     
  10. Copy a direct link to this comment to your clipboard

    Web-based help desk and service management solution providing automated email ticketing, Incident, Problem, Change and Asset Management functionality, plus a lot more!.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Self-Hosted
    • Internet Explorer
    • Google Chrome
    • Microsoft SQL Server
    • Safari
    • Firefox
     
  11. Big Boss icon
     1 like
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    Business software for everyone. Projects - Tasks - Meetings - Budget - Collaboration

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Android Tablet
    • Windows Phone
    • iPad
    • Self-Hosted
     
  12. Copy a direct link to this comment to your clipboard

    AJ Help Desk SaaS provides simple and effective help desk services to your customer support system. It covers customer support, ticket system and online help depends on your business needs.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Linux
    • Online
     
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