Tickiti Alternatives

Tickiti is described as 'Web-based helpdesk and customer support system with a branded customer portal, multi-channel intake and a real-time workspace' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Tickiti, not only websites but also apps for a variety of platforms, including iPhone, Android, iPad and SaaS apps. The best Tickiti alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Libredesk or FreeScout. Other great sites and apps similar to Tickiti are Spiceworks, Freshdesk, osTicket and Zendesk.

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Alternatives list

  1. Knoon AI icon
     1 like

    Knoon turns your business into an AI-powered workspace with action-taking agents, a built-in knowledge base, chat widgets, and Google Workspace/Microsoft Office tools. Ideal for automating support, sales, and workflows.

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
     
  2. Enchant.com icon
     17 likes

    Simple customer support for growing teams. It's like gmail on steroids!

    Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.

    To your customers, it's just email. They will never see a ticket number and will never have to.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
     
  3. Sagepilot icon
     1 like

    Sagepilot is a platform that provides personalised AI support agents to deliver high-quality, affordable customer service at scale. Our mission is to help businesses provide smart, tailored assistance to their customers 24/7...

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  4. TeamSupport.com icon
     27 likes

    Our online help desk is so much more than “just another ticketing system.”

    Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  5. Groove icon
     4 likes

    Help Desk Software for Small Businesses.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  6. HappyFox icon
     16 likes

    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Windows Mobile
    • Android
    • iPhone
     
  7. Keeping.com icon
     3 likes

    Keeping™ is a customer support tool that integrates with Gmail/Google Apps. It allows you and your team to manage customers support more efficiently directly from your current mailbox without having to use an external helpdesk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Google Chrome
     
  8. Trakdesk icon
     25 likes

    Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
    • Kindle Fire
     
  9. Znuny icon
     1 like

    Znuny is a fork of the OTRS Community Edition - The main goal is to be compatible to previous versions, so that users can reuse their addons and configurations. The feature set is the same and will be extended in the future.

    Cost / License

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
     
  10. Lumro icon
     1 like

    Lumro is a powerful AI platform that enables businesses to create custom AI agents to handle sales, customer support, lead generation, appointment booking, and more. By integrating with your existing tools like Shopify, Google Sheets, Calendly, and HubSpot, Lumro agents provide...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  11. Zupport AI is the first Customer Support service for SaaS companies.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Software as a Service (SaaS)
    • Online
     
  12. BoldDesk icon
     Like

    BoldDesk is a cloud-based, modern help desk software that can handle a variety of customer support tasks. You can manage support requests, collaborate with customers and teammates, automate repetitive tasks, and improve customer satisfaction.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
     
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