Alternatives to Support Incident Tracker for all platforms with any license

JIRA

Trusted by 11,000+ businesses, JIRA is the leading bug tracking, issue tracking and project management tool. JIRA combines issue tracking, agile project management...

Commercial $ $ $ Mac Web Self-Hosted
Multi-project management Task tracking Bug reporting Project Organization ... SAAS Metrics Workflow Customizable Dependency Tracking Issue Tracking Kanban boards Members Statistics Workflow Automation Add a feature

198 Like
osTicket

Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

Free Open Source Windows Linux Web MySQL Community Edition Self-Hosted ... PHP Cloudron
Customer support Dockerized Helpdesk ticketing Task Management Add a feature

63 Like
Freshdesk

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...

Freemium $ $ $ Mac Windows Linux Web Android ... iPhone Chrome OS Android Tablet iPad Google Apps
Ad-free Ads monitoring Pricing per agent Automatic customer engagement ... Customer Feedback Customer service Customer support Software as a Service Team Collaboration Add a feature

117 Like
((OTRS)) Community Edition

((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...

Free Personal Open Source Mac Linux Web Self-Hosted Perl
SLA Customer support Email notifications Helpdesk ticketing ... Knowledge base SOAP API Task Management Workflow Automation Add a feature

37 Like
A1 Project Manager

A1 Project Manager is a free task and project management software that automatically keeps your team organized and monitors progress of all of your projects. Let A1...

Free Web Software as a Service (SaaS)
Real time collaboration Task Management Add a feature

209 Like
InvGate Service Desk

InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge...

Commercial Mac Windows Linux Web Android ... iPhone Android Tablet iPad
Configurable Add a feature

67 Like
Request Tracker

RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community...

Free Open Source Linux Web Self-Hosted Perl
Bug reporting Customer service Customer support Customizable triggers ... Dependency Tracking Extensible by Plugins/Extensions Helpdesk ticketing Incident management Issue Tracking Task assignments Task time tracking Team Collaboration Add a feature

17 Like
Easy Redmine

A version of Redmine that focuses on ease of use, includes multiple plugins for enterprise work.

Commercial $ $ $ Open Source Mac Windows Linux Web Android ... iPhone Android Tablet iPad Software as a Service (SaaS) Redmine
File sharing Gantt-charts Multiple languages Real time collaboration ... Task Management Todos Workflow Add a feature

3 Like
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TeamSupport.com

Our online help desk is so much more than “just another ticketing system.” Most support software only supports one-to-one communications with your customers and you...

Commercial Web
Customer service Customer support Real time collaboration Add a feature

27 Like
DeskPRO

DeskPRO is the modern helpdesk platform. Unparalleled usability and flexible configuration mean that your agents can concentrate on helping users.

Commercial Web Self-Hosted
CRM Customer service Knowledge base Add a feature

17 Like