Support Incident Tracker AlternativesHelp Desk Platforms and other similar apps like Support Incident Tracker
Support Incident Tracker is described as '(or SiT!) is a Free Software/Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails (also commonly known as a 'Help Desk' or 'Support Ticket System')' and is a Help Desk platform in the business & commerce category. There are more than 10 alternatives to Support Incident Tracker for a variety of platforms, including Web-based, Linux, Windows, Mac and SaaS apps. The best Support Incident Tracker alternative is JIRA, which is free. Other great apps like Support Incident Tracker are osTicket, Freshdesk, A1 Project Manager and Request Tracker.
Support Incident Tracker alternatives are mainly Help Desk Platforms but may also be Project Management Tools or Task Management Tools. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Support Incident Tracker.- Freemium • Proprietary
- Project Management Tool
- Task Management Tool
- Issue Tracking System
360 JIRA alternatives- Mac
- Linux
- Online
Trusted by 11,000+ businesses, JIRA is the leading bug tracking, issue tracking and project management tool. JIRA combines issue tracking, agile project management, customisable workflow, and a pluggable integration framework to increase the velocity of your software development...
- - JIRA is the most popular Web-based, Mac & Linux alternative to Support Incident Tracker.
- - JIRA is the most popular free alternative to Support Incident Tracker.
JIRA Features
- Free • Open Source
- Help Desk Platform
- Task Management Tool
102 osTicket alternatives- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place...
- - osTicket is the most popular Windows & Self-Hosted alternative to Support Incident Tracker.
- - osTicket is the most popular Open Source alternative to Support Incident Tracker.
osTicket Features
- Freemium • Proprietary
- Help Desk Platform
- Customer Feedback Manager
- Team Collaboration Tool
221 Freshdesk alternatives- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
- - Freshdesk is the most popular Android, iPhone, iPad & Android Tablet alternative to Support Incident Tracker.
Freshdesk Features
- 178 A1 Project Manager alternatives
- Free • Proprietary
- Project Management Tool
- Task Management Tool
- Online
- Software as a Service (SaaS)
A1 Project Manager is a free task and project management software that automatically keeps your team organized and monitors progress of all of your projects. Let A1 Project Manager organize what you do, so you can focus on why you do it.
- - A1 Project Manager is the most popular SaaS alternative to Support Incident Tracker.
A1 Project Manager Features
- Free Personal • Open Source
- Issue Tracking System
- Help Desk Platform
- Team Collaboration Tool
53 Request Tracker alternatives- Linux
- Online
- Self-Hosted
- Perl
RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.
Request Tracker Features
- Free Personal • Proprietary
- Team Collaboration Tool
- Task Management Tool
212 zipBoard alternatives- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- iPad
- Software as a Service (SaaS)
zipBoard is a bug tracking and visual feedback tool which lets web developers work collaboratively on their web-based (web-apps, websites & elearning) products. You can either use zipBoard while you build new websites, ecommerce sites or e-learning courses or improve...
zipBoard Features
- 99 InvGate Service Desk alternatives
- Paid • Proprietary
- Help Desk Platform
- Online
- Software as a Service (SaaS)
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
- - InvGate Service Desk is the most popular commercial alternative to Support Incident Tracker.
InvGate Service Desk Features
- Freemium • Proprietary
- Help Desk Platform
93 Web Help Desk alternatives- Mac
- Windows
- Linux
- Online
- iPhone
- Google Chrome
- Safari
With Web Help Desk, you no longer have to worry about manual ticket generation and the hassle of individually routing each ticket. Incident creation, technician task assignment, SLA alerts, escalations, and tracking every step of the response process—all of this happens...
Web Help Desk Features
- 96 TeamSupport.com alternatives
- Paid • Proprietary
- Help Desk Platform
- Team Collaboration Tool
- Online
Our online help desk is so much more than “just another ticketing system.”
Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.
TeamSupport.com Features
- Paid • Proprietary
- Help Desk Platform
- CRM System
74 Deskpro alternatives- Online
- Self-Hosted
- Software as a Service (SaaS)
Deskpro creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise.
Deskpro Features
- Paid • Open Source
- Project Management Tool
- Task Management Tool
- Todo List Manager
320 Easy Redmine alternatives- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
- Redmine
Easy Redmine is a web based collaborative project management application. It is used by companies from around the world to handle projects, tasks, schedules, resource utilization, budgets, attendance monitoring, support management and much more.
Easy Redmine Features
- Paid • Proprietary
- Project Management Tool
- Workflow Automation Tool
208 Kissflow alternatives- Online
- Android
- iPhone
- Software as a Service (SaaS)
Kissflow is a simple, optimal, efficient and unified platform to manage and track all of your work.
Kissflow Features