Alternatives to Support Incident Tracker for all platforms with any license

JIRA

Trusted by 11,000+ businesses, JIRA is the leading bug tracking, issue tracking and project management tool. JIRA combines issue tracking, agile project management...

Commercial $ $ $ Web Self-Hosted
Bug reporting Customizable Dependency Tracking Kanban boards ... Members Statistics Multi-project management Project Organization Workflow Workflow Automation Add a feature

192 Like
osTicket

Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

Free Open Source Windows Linux Web MySQL Community Edition Self-Hosted ... PHP
Customer support Dockerized Helpdesk ticketing Open source software ... Task Management Add a feature

60 Like
Freshdesk

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...

Freemium $ $ $ Mac Windows Linux Web Android ... iPhone Chrome OS Android Tablet iPad Google Apps
Ad-free Automatic customer engagement Customer Feedback Customer service ... Customer support Software as a Service Team Collaboration Add a feature

102 Like
((OTRS)) Community Edition

((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...

Free Personal Open Source Mac Linux Web Self-Hosted Perl
SLA Customer support Email notifications Helpdesk ticketing ... Knowledge base SOAP API Task Management Workflow Automation Add a feature

35 Like
TeamClerk

Team Clerk is task management software that automatically keeps your team organized and monitors progress of all of your projects. Let Team Clerk organize what you do...

Commercial Web
Real time collaboration Task Management Add a feature

209 Like
InvGate Service Desk

InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge...

Commercial Mac Windows Linux Web Android ... iPhone Android Tablet iPad
Configurable Add a feature

67 Like
Request Tracker

RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community...

Free Open Source Linux Web Perl
Bug reporting Customer service Customer support Customizable triggers ... Dependency Tracking Extensible by Plugins/Extensions Helpdesk ticketing Incident management Task assignments Task time tracking Team Collaboration Add a feature

17 Like
TeamSupport.com

Our online help desk is so much more than “just another ticketing system.” Most support software only supports one-to-one communications with your customers and you...

Commercial Web
Customer service Customer support Real time collaboration Add a feature

27 Like
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DeskPRO

DeskPRO is the modern helpdesk platform. Unparalleled usability and flexible configuration mean that your agents can concentrate on helping users.

Commercial Web Self-Hosted
CRM Customer service Knowledge base Add a feature

17 Like
Web Help Desk

Simplicity and automation to streamline help desk ticketing and incident management.

Freemium $ $ $ Mac Windows Linux Web iPhone ... Chrome Safari
IT Asset Management Knowledge base Add a feature

19 Like