Support Incident Tracker is described as '(or SiT!) is a Free Software/Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails (also commonly known as a 'Help Desk' or 'Support Ticket System')' and is a Help Desk platform in the business & commerce category. There are more than 10 alternatives to Support Incident Tracker for a variety of platforms, including Web-based, Windows, Linux, SaaS and Mac apps. The best Support Incident Tracker alternative is JIRA, which is free. Other great apps like Support Incident Tracker are Freshdesk, osTicket, Easy Redmine and Solarwinds Web Help Desk.
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