Support Incident Tracker is described as '(or SiT!) is a Free Software/Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails (also commonly known as a 'Help Desk' or 'Support Ticket System')' and is a Help Desk platform in the business & commerce category. There are more than 10 alternatives to Support Incident Tracker for a variety of platforms, including Web-based, Windows, Linux, SaaS and Mac apps. The best Support Incident Tracker alternative is JIRA, which is free. Other great apps like Support Incident Tracker are Freshdesk, osTicket, Easy8 (formerly Easy Redmine) and Solarwinds Web Help Desk.
SpiraPlan is Inflectra’s flagship enterprise-level portfolio management platform. This all-in-one solution combines test management, portfolio & resource management, and requirements traceability with release planning, baselining, & risk analysis.
United States
Task Management, Release Planning and Collaboration tool for software dev teams, standalone professionals and enthusiasts. Supports Scrum and includes Kanban board, Burndown chats, change and history tracking, time tracking and progress tracking.
iKode Helpdesk X is a customer support tool, FAQ and help desk system. It is also a simple, widely-used, lightweight open source free ticket system developed mainly in PHP. Can be used to provide support to an online community, by solving tickets, adding a comprehensive FAQ...
China
Vision Helpdesk offers Help Desk, Satellite Desk and Service Desk, Trusted by 8000+ companies Vision Helpdesk offers solution for every size business.
India
