Smitey Ticket System Alternatives

Apps similar to Smitey Ticket System include Libredesk, which is free and open source. Other options are FreeScout, Freshdesk, osTicket and Zendesk. You can choose from more than 10 Help Desk Platforms like Smitey Ticket System for the web, self-hosting, Android, Windows and Linux.

Copy a direct link to this comment to your clipboard
Alternatives
Smitey Ticket System alternatives page was last updated

Alternatives list

  1. Deskero icon
     16 likes

    Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2013

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • Mac
    • GB flagUnited Kingdom
    Deskero screenshot 1
    Good alternative?
     
  2. Supportbench icon
     2 likes

    Top-rated B2B helpdesk with AI capabilities providing dynamic SLAs, native integrations with Salesforce and ChatGPT, it streamlines workflows for efficient support and enhances customer relationship management as businesses scale.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2016

    Platforms

    • Software as a Service (SaaS)
    Good alternative?
     
  3. HelpDesk 3 icon
     3 likes

    Provides integrated live chat and SMS services alongside a sophisticated support ticket system supporting email, SQL IMAP, cron jobs, and unlimited operators. Features mobile optimization, client dashboards, customization options like CMS, billing alternatives, and a responsive, user-centric interface.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2017

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Self-Hosted
    Good alternative?
     
  4. Zoho Desk icon
     2 likes

    Centralizes customer requests from various communication channels, features multi-brand self-service portals and automated knowledge base, uses AI-driven ticket analysis, sentiment tracking, hierarchy mirroring, and supports collaborative helpdesk operations with reporting.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2010

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Good alternative?
     
  5. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2018

    Platforms

    • Online
    Good alternative?
     
  6. JitBit Helpdesk icon
     33 likes

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2011

    Platforms

    • Windows
    • Online
    • Android
    • Android Tablet
    • iPad
    Good alternative?
     
  7. InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2015

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  8. HelpDesk is an easy-to-use ticketing system for managing your communication with customers. Convert your messages into tickets and save time.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2019

    Platforms

    • Software as a Service (SaaS)
    Good alternative?
     
  9. SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2011

    Platforms

    • Windows
    Good alternative?
     
You are at page 2 of Smitey Ticket System alternatives