Richpanel AlternativesHelp Desk Platforms and other similar apps like Richpanel

Richpanel is described as 'Live Chat & Helpdesk tool specially designed for e-commerce stores with deep integrations to Shopify, Woocommerce & Magento' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to Richpanel, not only websites but also apps for a variety of platforms, including SaaS, Android, iPhone and iPad apps. The best Richpanel alternative is Openpanel.dev, which is both free and Open Source. Other great sites and apps similar to Richpanel are Zendesk, Knoon AI, Tidio and Chatwoot.

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Alternatives list

  1. Openpanel.dev icon

    Openpanel.dev

     13 likes
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    Openpanel is a simple analytics tool for logging events on web, apps and backend. We have tried to combine Mixpanel and Plausible in the same product.

    Cost / License

    • Freemium (Subscription)
    • Open Source

    Application type

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    • Online
    Openpanel.dev screenshot 1
     

    • Openpanel.dev is the most popular Web-based, SaaS & Self-Hosted alternative to Richpanel.

    • Openpanel.dev is the most popular Open Source & free alternative to Richpanel.

    • Openpanel.dev is Freemium and Open SourceRichpanel is Freemium and Proprietary
    • Openpanel.dev is Privacy focusedRichpanel is not according to our users
  2. Zendesk icon

    Zendesk

     67 likes
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    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    259 Zendesk alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zendesk screenshot 1
    Zendesk screenshot 2
    Zendesk screenshot 3
     

    • Zendesk is the most popular Android, iPhone, iPad & Android Tablet alternative to Richpanel.

    • Zendesk is the most popular commercial alternative to Richpanel.

    • Zendesk is Paid and ProprietaryRichpanel is Freemium and Proprietary
  4. Knoon AI icon

    Knoon AI

     1 like
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    Knoon turns your business into an AI-powered workspace with action-taking agents, a built-in knowledge base, chat widgets, and Google Workspace/Microsoft Office tools. Ideal for automating support, sales, and workflows.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Online
    Official homepage of Knoon.
     
  5. Ad
    Screenshot
    Zendesk icon
    Zendesk

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analyt...

    https://www.zendesk.com
    Learn More
  6. Tidio icon

    Tidio

     35 likes
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    Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.

    62 Tidio alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • BigCommerce
    • Shopify
    • Software as a Service (SaaS)
    • PrestaShop
    • Wordpress
    • Magento / Adobe Commerce
    • WooCommerce
    Resolve up to 64% of your tickets with Lyro, the customer service AI agent
     

    • Tidio is the most popular Windows & Mac alternative to Richpanel.

    • Tidio is Freemium and ProprietaryRichpanel is also Freemium and Proprietary
  8. Intercom icon

    Intercom

     55 likes
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    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

    291 Intercom alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    Intercom screenshot 1
     
  10. LiveChat icon

    LiveChat

     21 likes
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    SaaS live chat and help desk solution automates ecommerce visitor conversion, streamlines support with AI chatbots and agent tools, unifies customer interactions, monitors campaigns, provides analytics, integrates with 200+ apps, and delivers weekly insights.

    234 LiveChat alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
    Agent app
     
  11. Mixpanel icon

    Mixpanel

     22 likes
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    Mixpanel helps companies measure what matters, make decisions fast, and build better products through data. With our powerful, self-serve product analytics solution, teams can easily analyze how and why people engage, convert, and retain—in real-time, across devices—to improve...

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Mixpanel screenshot 1
     
  12. Segment icon

    Segment

     19 likes
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    Segment is the analytics API you've always wanted. Instead of integrating with Google Analytics, Mixpanel, KISSmetrics, etc. individually, you integrate with a simple, clean API once and you can send your data to all of them.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
     
  13. Cabin icon

    Cabin

     1 like
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    Cabin is a privacy-first, carbon-conscious web analytics solution that provides essential website insights without compromising user privacy or website performance. It's designed as a lightweight, ethical alternative to Google Analytics that fully complies with GDPR, CCPA...

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    Cabin screenshot 1
     
  14. Saufter.io icon

    Saufter.io

     4 likes
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    Saufter is a Customer engagement platform that automatically studies your user behavior and their journey stages to make campaign related recommendations. You receive fully drafted marketing emails in your inbox and you simply have to approve for the campaign to go live.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    One view of all tickets
     
  15. Countly icon

    Countly

     17 likes
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    Countly is a product analytics solution and innovation enabler that helps teams track product performance and customer journey and behavior across mobile, web, and desktop applications. Ensuring privacy by design, Countly allows you to innovate and enhance your products to...

    Cost / License

    • Freemium (Subscription)
    • Open Source

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    Countly screenshot 1
     
12 of 41 Richpanel alternatives