Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.
India
Rapidr Alternatives
Rapidr is described as 'Modern customer feedback management software that helps you capture & manage feedback in an organized way' and is a customer feedback manager in the business & commerce category. There are more than 100 alternatives to Rapidr for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Rapidr alternative is Formbricks, which is both free and Open Source. Other great apps like Rapidr are Freshdesk, Zendesk, UserVoice and Fider.
Alternatives list
Public Roadmaps and Customer Feedback Management Platform. Share your product roadmap with your users and collect upvotes and feature proposals. Keep track of who needs what and close the feedback loop once shipped. Integrates to your tech stack.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.
Cost / License
- Subscription
- Proprietary
Application types
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- Chrome OS
+4
ImproveLoop allows people to create "Loops" to gather feedback from users or customers. It can be used for existing apps, websites, podcasts and more.
Let your users give feedback anywhere, anytime. With our solution, you can install a custom feedback button on your site and our screenshot functionality allows your users to simply select the part of your website they want to give feedback on.
FeedbacQ is a revolutionary tablet application tailored to getting live feedback and customer experience. The solution enables to analyze data to drive business decisions in a customer perspective.
Cost / License
- Subscription
- Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
+3
DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.
+6
Cost / License
- Pay once
- Proprietary
Application types
Platforms
- Software as a Service (SaaS)
ELOQUANT provide a comprehensive software solution that can manage interactions and feedback while integrating in one tool your professional services for front office and customer satisfaction.
Cost / License
- Paid
- Proprietary
Platforms
- Online
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Mac
- Windows
- Online
+1
Copiny is a customer community platform that allow companies to have dialogue with their customer on the site. Using our platform companies reduce support cost up to 20% and get x15 times more customer feedback.
+3
United States
Russia
Ukraine
