Rapidr is described as 'modern customer feedback management software that helps you capture & manage feedback in an organized way' and is an app in the Business & Commerce category. There are more than 100 alternatives to Rapidr for a variety of platforms, including Online / Web-based, SaaS, Android, iPhone and Windows. The best alternative is Freshdesk, which is free. Other great apps like Rapidr are Fider (Free, Open Source), ProProfs Help Desk (Paid), UseResponse (Paid) and Productboard (Paid).
ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype and Google Talk.
The all in one solution: live chat with engage customers, auto responds, SMS service, departments, mobil notifications, chat to support ticket. Support ticket system with email php imap, attachments, cron jobs, unlimited departments and operators.
With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional channels (mail and web) and the newest social media.