Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
+1
Rapidr Alternatives
Rapidr is described as 'Modern customer feedback management software that helps you capture & manage feedback in an organized way' and is a customer feedback manager in the business & commerce category. There are more than 100 alternatives to Rapidr for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Rapidr alternative is Formbricks, which is both free and Open Source. Other great apps like Rapidr are Freshdesk, Zendesk, UserVoice and Produkt.so.
Alternatives list
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription.
Cost / License
- Free
- Open Source (AGPL-3.0)
Application type
Alerts
- Discontinued
Platforms
- Self-Hosted
- Docker
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
+9
AI-powered platform for collecting user feedback, running surveys, managing product roadmaps, and publishing changelogs, all in one connected system.
+9
Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration
Cost / License
- Freemium
- Proprietary
Platforms
- Online
Saber website feedback is easy to use, quick to set up, and free. Saber adds a customizable feedback button to your website allowing visitors to submit feedback and report issues, while automatically capturing the browser, operating system and errors.
Simple Feature Requests is a self-hosted WordPress plugin used to gather user feedback on a product or service.
Cost / License
- Free
- Proprietary
Platforms
- Online
- Self-Hosted
- Wordpress
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Online
- Android
- iPhone
- Software as a Service (SaaS)
The easiest way to manage user feedback. Public roadmap, feedback boards, changelog, and powerful integrations in one, simple package.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Intercom
- Software as a Service (SaaS)
+2
Make it easy for customers to give you feedback, right from inside your website, so you can gain valuable insights to improve your product.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
Simple customer support for growing teams. It's like gmail on steroids!
Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.
To your customers, it's just email. They will never see a ticket number and will never have to.
Lithuania
EU
India
Spain
Netherlands
United States
