Rapidr Alternatives

Rapidr is described as 'Modern customer feedback management software that helps you capture & manage feedback in an organized way' and is a customer feedback manager in the business & commerce category. There are more than 100 alternatives to Rapidr for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Rapidr alternative is Formbricks, which is both free and Open Source. Other great apps like Rapidr are Freshdesk, Zendesk, UserVoice and Fider.

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Alternatives list

  1. Refiner icon
     2 likes
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    Refiner is a customer survey tool built specifically for SaaS, eCommerce and Membership sites. Our simple and beautiful survey widgets get you the responses you need to grow your business - on brand and perfectly timed.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
  2. Niko icon
     2 likes
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    Niko makes it incredibly easy for employees at all levels to share what is on their mind by letting them submit, vote on, and respond to questions, ideas and suggestions. It creates a different employee engagement experience.

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
    • Self-Hosted
     
  3. Hey,Listen! icon
     8 likes
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    Hey,listen! lets you collect ideas and feedback from your customers. They can like the ideas so you can see which features the majority of your clients want!.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
     
  4. Copy a direct link to this comment to your clipboard

    OnlineQuestions.org is an online tool to ask and upvote questions during large lectures, classes, meetups, or conferences. It is free-of-charge, easy-to-use, anonymous (requires no login or registration), and is ad-free.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
     
  5. Casengo icon
     3 likes
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    We at Casengo believe that dissatisfied customers care about one thing only: direct action. If they have a question – and they usually do – they want the right answer right away. That’s why we built Casengo: adjustable and affordable social customer support software with great...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  6.  1 like
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    KISSInsights Survey System.

    Cost / License

    • Paid
    • Proprietary

    Alerts

    • Discontinued

    Platforms

    • Online
     
  7. HappyFox icon
     16 likes
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    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Windows Mobile
    • Android
    • iPhone
     
  8. Copy a direct link to this comment to your clipboard

    Build your product roadmap by allowing your customers to suggest and upvote features they want to see in your product. Customers add suggestions without signing up for an account. Anyone can upvote an approved suggestion with a single click.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
     
  9. OneDesk icon
     10 likes
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    OneDesk is a combination of HelpDesk and Project Management in one application. With OneDesk, you can support your customers and manage projects without the need to purchase, learn, integrate and switch between multiple applications.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
     
  10. Raiseaticket icon
     3 likes
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    Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
  11. Heedbook icon
     2 likes
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    Heedbook is the first online AI-based software for evaluating and boosting customer loyalty. It analyzes customer satisfaction in real time.

    Cost / License

    • Pay once
    • Proprietary

    Platforms

    • Windows
    • Online
    • Android
    • Chrome OS
     
  12. Copy a direct link to this comment to your clipboard

    Suggest feature tool for easy user feedback and feature list.

    Cost / License

    • Subscription
    • Open Source

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Self-Hosted
     
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