Cost / License
- Freemium
- Open Source
Application types
Platforms
- Online
- Software as a Service (SaaS)
- Self-Hosted
- Docker
- Cloudron




Rapidr is described as 'Modern customer feedback management software that helps you capture & manage feedback in an organized way' and is a customer feedback manager in the business & commerce category. There are more than 100 alternatives to Rapidr for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Rapidr alternative is Formbricks, which is both free and Open Source. Other great apps like Rapidr are Freshdesk, Zendesk, UserVoice and Produkt.so.




Offers advanced ticket management, automation, analytics, and SLA tracking, featuring multichannel support including chat, email, phone, and social media, team collaboration tools, self-service knowledge base, robust security, and flexible workflow customization.




Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.




Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.


Produkt.so is a sleek, Notion-inspired help center platform built for tech startups and small teams. It offers a fast, block-based editor to write articles, organizes content into collections, and supports attachments up to 50 MB.




Fider is an open source, cross platform, lightning fast and free to use customer feedback platform for companies and products.




UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.




Upvoicy is a simple feedback management tool built for SaaS founders and product teams. It helps you collect, organize, and prioritize user feedback in one place.



Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.




Supahub is a free customer feedback tool to collect, manage, and prioritize feature requests. No more lost or ignored feedback.




WoltLab Suite (formerly Burning Board) is an enterprise grade CMS built for communities and forums.




Create flexible surveys and collect, organize and analyze data from a variety of sources, including social media and mobile.



