Paldesk Alternatives

Paldesk is described as 'Provide faster, friendlier customer support with Paldesk live chat software. Increase online conversions and reduce customer support response times with modern, customizable live-chat messenger for websites' and is a Help Desk app in the business & commerce category. There are more than 10 alternatives to Paldesk for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best Paldesk alternative is Chatwoot, which is both free and Open Source. Other great apps like Paldesk are tawk.to, Intercom, Chaskiq and LiveAgent.

Paldesk alternatives are mainly Customer Support Tools but may also be Help Desk Apps or Email Marketing Services. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Paldesk.

Paldesk alternatives page was last updated

Paldesk

Freemium • Proprietary
Help Desk App

Provide faster, friendlier customer support with Paldesk live chat software. Increase online conversions and reduce...

More about Paldesk

Chatwoot
Is this is a good alternative?
Yes
No
Freemium • Open Source
Customer Support Tool
Help Desk App
CRM System
Self-Hosted
Software as a Service (SaaS)
Cloudron
202 Chatwoot alternatives
Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.
- - Chatwoot is the most popular SaaS & Self-Hosted alternative to Paldesk.
- - Chatwoot is the most popular Open Source & free alternative to Paldesk.
Suggest and vote on features
Chatwoot Features
Whatsapp integration
Live Support Chat
Telegram integration
Agent dashboard
Facebook Messenger integration
Chat widget
Customer service
tawk.to
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Customer Support Tool
Help Desk App
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Internet Explorer
Google Chrome
Safari
Wordpress
170 tawk.to alternatives
tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
- - tawk.to is the most popular Web-based, Windows, Android, Mac, iPhone & Linux alternative to Paldesk.
Suggest and vote on features
tawk.to Features
Triggers
Helpdesk ticketing
Chat history
Customer service
Online chat
Live Support Chat
Live chat for websites
Visitor tracking
Add a screenshot
Intercom
Is this is a good alternative?
Yes
No
Paid • Proprietary
Customer Support Tool
Help Desk App
Email Marketing Service
Online
Android
iPhone
234 Intercom alternatives
Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
- - Intercom is the most popular commercial alternative to Paldesk.
Suggest and vote on features
Intercom Features
1. Customer SegmentationIntercom allows you to divide your customers into segments, so you can determine and work with your target audience.
Cloud-Based CRM
Live chat for websites
Chat Bot
Canned responses
Social media integration
Helpdesk ticketing
Knowledge base
Onboarding
User Profiles
Knowledge Base structuring
Chaskiq
Is this is a good alternative?
Yes
No
Free • Open Source
Self-Hosted
191 Chaskiq alternatives
Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.
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Chaskiq Features
Help Center
Agent's conversation routing
Product tours
Integrated Bulk Emailing
Triggerable conversational bots
Chat Bot
LiveAgent
Is this is a good alternative?
Yes
No
Paid • Proprietary
Customer Support Tool
Help Desk App
CRM System
Online
Android
iPhone
Android Tablet
iPad
PHP
196 LiveAgent alternatives
LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms. Simple, yet powerful interface: Answer mails, chats, phone calls, Facebook posts and private messages and...
- - LiveAgent is the most popular iPad & Android Tablet alternative to Paldesk.
Suggest and vote on features
LiveAgent Features
1. GamificationLiveAgent makes use of game-design elements such as point scoring, competition, achievements, etc.
2. VoiP CallsLiveAgent allows you to make voice calls over Internet using the Voice over Internet Protocol (VoIP).
Beat maker
Knowledge base
Call recording
Customer service
Helpdesk ticketing
Ticketing
Live Support Chat
Integrated Chat
Consolto
Is this is a good alternative?
Yes
No
Paid • Proprietary
Video Calling App
Web Conferencing Tool
Instant Messenger
Mac
Windows
Online
Android
iPhone
Chrome OS
Android Tablet
iPad
170 Consolto alternatives
The #1 Video chat plugin that will turn your website into a fully featured virtual office in minutes with: Video-calls, screen sharing, appointment scheduling, text-chat, whatsapp, Facebook messenger, site analytics and more….
Suggest and vote on features
Consolto Features
1. Screen SharingYou can use Consolto to share your screen with your colleages or friends.
Integrated Chat
Olark
Is this is a good alternative?
Yes
No
Paid • Proprietary
Customer Support Tool
Instant Messenger
Online
131 Olark alternatives
Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with customization, reporting and engagement functionality.
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Olark Features
Real Time Chat
Live Support Chat
Online chat
Traffic Monitoring
Tidio
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Customer Support Tool
Windows
Online
Android
iPhone
Android Tablet
iPad
BigCommerce
Google Chrome
Shopify
Drupal
Joomla
Wordpress
116 Tidio alternatives
Tidio Live Chat is a live chat service which allows you to communicate with your customers easily, also with the help of chatbots. A feature-rich free version with paid upgrades available pending your need.
Suggest and vote on features
Tidio Features
1. Customer SegmentationTidio allows you to divide your customers into segments, so you can determine and work with your target audience.
2. Auto ResponderTidio allows you to set automatic responses to messages or emails based on user actions or pre-established rules.
3. Live PreviewInstantly see what your files and documents look like as you create them.
Email automation
Visitor management
Segmenting visitors
Live Support Chat
Email integration
LiveChat
Is this is a good alternative?
Yes
No
Paid • Proprietary
Customer Support Tool
Mac
Windows
Online
Android
iPhone
iPad
208 LiveChat alternatives
LiveChat is powerful, but easy-in-use live chat and help desk software solution offered in a SaaS model. It helps ecommerce owners to contact website owners and convert them into buyers and keep track of the customer service communication via email.
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LiveChat Features
1. Marketing AutomationLiveChat can automate marketing campaigns and activities throughout the customer journey by automatic workflows.
2. Desktop SharingLiveChat enables you to share your screen with other people in the same office or working remotely.
3. Customer SegmentationLiveChat allows you to divide your customers into segments, so you can determine and work with your target audience.
4. Real time collaborationMultiple users can work together in LiveChat simultaneously.
5. Multiple Account supportLiveChat support multiple accounts without the need to logout and login
6. Ad-freeLiveChat doesn't contain any form of external advertising.
7. End-to-End EncryptionLiveChat has E2E Encryption, for entire or parts of the app.
8. Auto ResponderLiveChat allows you to set automatic responses to messages or emails based on user actions or pre-established rules.
9. Two-factor AuthenticationLiveChat supports two-factor authentication (2FA).
Custom widgets
Canned responses
Email automation
Chat Bot
Customizable
Knowledge base
Web-Based
Integration with CRMs
Live Support Chat
Lightweight
Chatango
Is this is a good alternative?
Yes
No
Free • Proprietary
Instant Messenger
Online
91 Chatango alternatives
Add free live chat to any web page.

Chatango is a live group on your site

Enhances video, breaking news, and developing stories Ideal for community, hobby, sports and weather sites Enables dialog between visitors and announcements from administrators

Features .
Suggest and vote on features
Chatango Features
Based on Flash Player
Live chat for websites
Embeddable
Pure Chat
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Customer Support Tool
Online
Android
iPhone
Android Tablet
iPad
65 Pure Chat alternatives
Small teams can use Pure Chat to see who's on their website in real time and start a live chat conversation with the most qualified leads. Instead of spending hours talking on the phone, Pure Chat helps businesses message multiple leads and customers at once!
Suggest and vote on features
Pure Chat Features
Visitor tracking
Live Support Chat
Customer service
Froged
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Customer Support Tool
Email Marketing Service
Android
iPhone
Software as a Service (SaaS)
191 Froged alternatives
Behavioral messaging platform to increase your sells, improve your support and engage your customers.
Suggest and vote on features
Froged Features
1. Marketing AutomationFroged can automate marketing campaigns and activities throughout the customer journey by automatic workflows.
Email automation
Behavioural targeting
Automatic messages
User Profiles with Location
Data analytics
Integrated Chat
Email tracking
User Profiles
Knowledge base
Automatic customer engagement