Paldesk AlternativesHelp Desk Platforms and other similar apps like Paldesk

Paldesk is described as 'Provide faster, friendlier customer support with Paldesk live chat software. Increase online conversions and reduce customer support response times with modern, customizable live-chat messenger for websites' and is a Help Desk platform in the business & commerce category. There are more than 10 alternatives to Paldesk for a variety of platforms, including Web-based, Android, iPhone, SaaS and iPad apps. The best Paldesk alternative is tawk.to, which is free. Other great apps like Paldesk are Chatwoot, Intercom, LiveAgent and LiveChat.

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Paldesk alternatives are mainly Help Desk Platforms but may also be CRM Systems or Email Marketing Services.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Paldesk.
Paldesk iconPaldesk
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Provide faster, friendlier customer support with Paldesk live chat software. Increase online conversions and reduce customer support response times with modern, customizable live-chat messenger for websites.

More about Paldesk
Paldesk alternatives page was last updated Sep 12, 2020
  1. tawk.to icon
     93 likes

    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

    192 tawk.to alternatives

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress

    Properties

    1.  Lightweight

    Features

    1.  WYSIWYG Support
    2.  Real time collaboration
    3.  Dark Mode
    4.  Ad-free
    5.  Live Support Chat
    6.  Live chat for websites
    7.  Visitor tracking
    8.  Triggers
    9.  Chat history
    10.  Online chat
    11.  Customer service
    12.  Helpdesk Ticketing
    tawk.to iconPaldesk Icon

    tawk.to VS Paldesk

    Is tawk.to a good alternative to Paldesk?
     
    • tawk.to is the most popular Web-based, Windows, Android & Mac alternative to Paldesk.

    • tawk.to is the most popular free alternative to Paldesk.

    • tawk.to is Freemium and ProprietaryPaldesk is also Freemium and Proprietary
    • tawk.to is LightweightPaldesk is not according to our users
  2. Chatwoot icon
     23 likes

    Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

    211 Chatwoot alternatives
    Chatwoot screenshot 1

    License model

    • FreemiumOpen Source

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    • Cloudron
    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet

    Chatwoot Features

    1.  Live Support Chat
    2.  Chat widget
    3. Facebook Messenger icon  Facebook Messenger integration
    4. WhatsApp icon  Whatsapp integration
    5. Telegram icon  Telegram integration
    6.  Agent dashboard
    7.  Customer service
    Chatwoot iconPaldesk Icon

    Chatwoot VS Paldesk

    Is Chatwoot a good alternative to Paldesk?
     
    • Chatwoot is the most popular iPad, SaaS, Android Tablet & Self-Hosted alternative to Paldesk.

    • Chatwoot is the most popular Open Source alternative to Paldesk.

    • Chatwoot is Freemium and Open SourcePaldesk is Freemium and Proprietary
  3. Intercom icon
     55 likes

    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

    265 Intercom alternatives
    Intercom screenshot 1

    License model

    Platforms

    • Online
    • Android
    • iPhone

    Intercom Features

    1.  Customer Segmentation
    2.  Cloud-Based CRM
    3.  Live chat for websites
    4.  Chat Bot
    5.  Canned responses
    6.  Social media integration
    7.  Helpdesk Ticketing
    8.  Knowledge base
    9.  Onboarding
    Intercom iconPaldesk Icon

    Intercom VS Paldesk

    Is Intercom a good alternative to Paldesk?
     
    • Intercom is the most popular commercial alternative to Paldesk.

    • Intercom is Paid and ProprietaryPaldesk is Freemium and Proprietary
  4. LiveAgent icon
     56 likes

    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    212 LiveAgent alternatives
    LiveAgent screenshot 1

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP

    LiveAgent Features

    1.  VoiP Calls
    2.  Gamification
    3.  Beat maker
    4.  Knowledge base
    5.  Call recording
    6.  Customer service
    7.  Helpdesk Ticketing
    8.  Live Support Chat
    9.  Integrated Chat
    LiveAgent iconPaldesk Icon

    LiveAgent VS Paldesk

    Is LiveAgent a good alternative to Paldesk?
     
  5. LiveChat icon
     20 likes

    LiveChat is powerful, but easy-in-use live chat and help desk software solution offered in a SaaS model. It helps ecommerce owners to contact website owners and convert them into buyers and keep track of the customer service communication via email.

    218 LiveChat alternatives
    Agent app

    License model

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad

    Properties

    1.  Lightweight

    Features

    1.  Custom widgets
    2.  Marketing Automation
    3.  Auto Responder
    4.  Customer Segmentation
    5.  Real time collaboration
    6.  Multiple Account support
    7.  Ad-free
    8.  End-to-End Encryption
    9.  Two-factor Authentication
    10.  Website Monitoring
    11.  Dark Mode
    12.  No Coding Required
    LiveChat iconPaldesk Icon

    LiveChat VS Paldesk

    Is LiveChat a good alternative to Paldesk?
     
  6. Tidio  icon
     30 likes

    Tidio Live Chat is a real-time customer communication service, enhanced with chatbots for 24/7 assistance. It has a free version and paid upgrades for additional features. The installation is simple, allowing immediate use after plugin installation.

    135 Tidio alternatives
    Tidio  screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • BigCommerce
    • Google Chrome
    • Shopify
    • Drupal
    • Joomla
    • Wordpress

    Tidio Features

    1.  Customer Segmentation
    2.  Auto Responder
    3.  Live Preview
    4.  Email automation
    5.  Visitor management
    6.  Segmenting visitors
    7.  Live Support Chat
    8.  Email integration
    Tidio  iconPaldesk Icon

    Tidio VS Paldesk

    Is Tidio a good alternative to Paldesk?
     
  7. Pure Chat icon
     23 likes

    Small teams can use Pure Chat to see who's on their website in real time and start a live chat conversation with the most qualified leads. Instead of spending hours talking on the phone, Pure Chat helps businesses message multiple leads and customers at once!

    66 Pure Chat alternatives
    Pure Chat screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Pure Chat Features

    1.  Visitor tracking
    2.  Widgets
    3.  Live Support Chat
    4.  Customer service
    Pure Chat iconPaldesk Icon

    Pure Chat VS Paldesk

    Is Pure Chat a good alternative to Paldesk?
     
  8. Olark icon
     14 likes

    Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with customization, reporting and engagement functionality.

    132 Olark alternatives
    Olark screenshot 1

    License model

    Application type

    Platforms

    • Online

    Olark Features

    1.  Real Time Chat
    2.  Live Support Chat
    3.  Online chat
    4.  Traffic Monitoring
    Olark iconPaldesk Icon

    Olark VS Paldesk

    Is Olark a good alternative to Paldesk?
     
  9. Chaskiq icon
     7 likes

    Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.

    189 Chaskiq alternatives
    Conversational bot

    License model

    • FreeOpen Source

    Platforms

    • Self-Hosted

    Chaskiq Features

    1.  Help Center
    2.  Agent's conversation routing
    3.  Product tours
    4.  Integrated Bulk Emailing
    5.  Triggerable conversational bots
    6.  Chat Bot
    Chaskiq iconPaldesk Icon

    Chaskiq VS Paldesk

    Is Chaskiq a good alternative to Paldesk?
     
  10. Consolto icon
     2 likes

    The #1 Video chat plugin that will turn your website into a fully featured virtual office in minutes with: Video-calls, screen sharing, appointment scheduling, text-chat, whatsapp, Facebook messenger, site analytics and more….

    167 Consolto alternatives
    Site analytics

    License model

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad

    Consolto Features

    1.  Screen Sharing
    2.  Integrated Chat
    Consolto iconPaldesk Icon

    Consolto VS Paldesk

    Is Consolto a good alternative to Paldesk?
     
  11. Chatango icon
     13 likes

    Add free live chat to any web page.

    Chatango is a live group on your site

    Enhances video, breaking news, and developing stories Ideal for community, hobby, sports and weather sites Enables dialog between visitors and announcements from administrators

    Features .

    89 Chatango alternatives
    Chatango screenshot 1

    License model

    • FreeProprietary

    Application type

    Platforms

    • Online

    Chatango Features

    1.  Ad-free
    2.  Live chat for websites
    3.  Based on Flash Player
    4.  Embeddable
    Chatango iconPaldesk Icon

    Chatango VS Paldesk

    Is Chatango a good alternative to Paldesk?
     
  12. Froged icon
     7 likes

    Behavioral messaging platform to increase your sells, improve your support and engage your customers.

    185 Froged alternatives
    Froged screenshot 1

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Android
    • iPhone
    • Software as a Service (SaaS)

    Froged Features

    1.  Email automation
    2.  Behavioural targeting
    3.  Marketing Automation
    4.  Automatic messages
    5.  User Profiles with Location
    6.  Data analytics
    7.  Integrated Chat
    8.  Email tracking
    9.  User Profiles
    Froged iconPaldesk Icon

    Froged VS Paldesk

    Is Froged a good alternative to Paldesk?
     
12 of 23 Paldesk alternatives