miniDesk.ai Alternatives
Alternatives list
81 JivoChat alternativesBusiness messaging platform offering live chat, email, phone calls, and social channels, with CRM for service management, visitor tracking, intelligent triggers, telephony, and automation. Tracks all communication, supports team workflows, and integrates with e-commerce websites.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Android
- iPhone
United States
+8
Centralizes customer requests from various communication channels, features multi-brand self-service portals and automated knowledge base, uses AI-driven ticket analysis, sentiment tracking, hierarchy mirroring, and supports collaborative helpdesk operations with reporting.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
India
+2
Combines live chat, chatbots, and video recordings, enabling online stores to monitor visitor behavior, automate support, collect leads, and proactively engage customers with real-time data, multi-channel unified inbox, GDPR compliance, and mobile access for flexible service.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Android
- iPhone
- Windows Phone
- iPad
- Self-Hosted
- Software as a Service (SaaS)
Czechia
EU
+2
Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.
Cost / License
- Free
- Open Source
Platforms
- Self-Hosted
Uruguay
+9
Callbell is the easiest way for businesses to handle WhatsApp, Facebook Messenger, Instagram and Telegram conversations. Easy to use as a messaging app but built with powerful collaborative features in mind.
Cost / License
- Paid
- Proprietary
Platforms
- Software as a Service (SaaS)
- iPhone
- Android
Italy- EU
+5
UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- iPhone
- iPad
- Software as a Service (SaaS)
Russia
+7
Behavioral messaging platform to increase your sells, improve your support and engage your customers.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Android
- iPhone
- Software as a Service (SaaS)
Israel
+1
WhatsApp sales management for teams: run a shared team inbox on one number, or get central visibility across individual rep lines without CRM bloat.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
- Mac
- Wordpress
Spain- EU
+1
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Online
- Android
- Android Tablet
- iPad
- United States
+1
OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Windows
- Linux
- Online
Germany- EU
+3
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