An open source ticket management & help desk solution. A freshdesk alternative.
+1
Kayako Alternatives
Kayako is described as 'Is effortless customer service software that helps teams be more productive and build customer loyalty' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Kayako for a variety of platforms, including Web-based, Android, iPhone, Windows and SaaS apps. The best Kayako alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Libredesk or FreeScout. Other great apps like Kayako are osTicket, Freshdesk, i-net HelpDesk and Zendesk.
Alternatives list
Behavioral messaging platform to increase your sells, improve your support and engage your customers.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Android
- iPhone
- Software as a Service (SaaS)
+1
OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create...
SleekFlow's AI-personalized workflows streamline messaging across channels, transforming interactions into conversions. Automate lead capture with chat links, ads, and QR codes. Enhance customer journeys with drip campaigns, in-chat product suggestions, and 24/7 AI chatbot support.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
+9
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
+2
Kbee extends Google Docs to create a professional knowledge base without compromising the authoring experience.
Cost / License
- Free
- Proprietary
Platforms
- Mac
- Windows
- Online
- Chrome OS
- Software as a Service (SaaS)
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Online
- Android
- Android Tablet
- iPad
+1
Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- iPad
+6
Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for application development or product development organizations.
+2
Web based live chat software. Deliver more personal experience to your visitors and customers in real time.
User.com is an advanced marketing, communication, and sales system that helps automate personalized communication and streamline business processes. Use features like live chat, in-app messages, mailing, marketing automation, CRM, and user tracking.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- iPad
+4
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