Kayako Alternatives

Kayako is described as 'Is effortless customer service software that helps teams be more productive and build customer loyalty' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Kayako for a variety of platforms, including Web-based, Android, iPhone, Windows and SaaS apps. The best Kayako alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Libredesk or FreeScout. Other great apps like Kayako are osTicket, Freshdesk, i-net HelpDesk and Zendesk.

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Alternatives list

  1. SupportBee icon
     96 likes

    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  2. DeskXpand icon
     1 like

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  3. Vivantio icon
     9 likes

    The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
     
  4. Helpy.io icon
     10 likes

    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

    Cost / License

    • Freemium
    • Open Source (MIT)

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
     
  5. Chaskiq icon
     7 likes

    Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.

    185 Chaskiq alternatives

    Cost / License

    • Free
    • Open Source

    Platforms

    • Self-Hosted
     
  6. Enchant.com icon
     17 likes

    Simple customer support for growing teams. It's like gmail on steroids!

    Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.

    To your customers, it's just email. They will never see a ticket number and will never have to.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
     
  7. Visitlead offer a brand new live chat solution with unique features to interact and communicate with your website visitors.

    Visitlead offers much more than just live chat!

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Chrome OS
    • Android Tablet
    • iPad
     
  8. TeamSupport.com icon
     27 likes

    Our online help desk is so much more than “just another ticketing system.”

    Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  9. ClickDesk icon
     14 likes

    ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype and Google Talk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  10. LiveCall icon
     20 likes

    LiveCall helps you call back your leads in 25 seconds and increase number of sales calls by 60% . Experience the easiest way to help solve issues, understand your customers and boost sales.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Windows
    • Linux
    • Online
    • Android
    • Chrome OS
    • Android Tablet
     
  11. Build better relationships with your customers; increase online sales with Customericare Text, Audio and Video Live Chat Software. Try now for free!

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Chrome OS
     
  12. Trengo icon
     3 likes

    One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
     
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