The best CRM alternative to Intercom is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try HubSpot or Dolibarr. If that doesn't suit you, our users have ranked more than 100 alternatives to Intercom and many of them are CRM Systems so hopefully you can find a suitable replacement. Other interesting CRM System alternatives to Intercom are Chatwoot, Brevo, LiveAgent and Drift.com.
Unified platform offering email, SMS, automation, transactional messages, integrations with CMS, e-commerce, social and chat tools, robust API, competitive email-based pricing, free and scalable plans, and multi-channel audience engagement management.
Platform centralizes live chat, in-app messaging, automated email marketing, and ticketing with personalized, targeted campaigns, feedback collection, integrations such as WordPress and Shopify, and unified multi-channel support for web and mobile customer engagement.
HubSpot centralizes tools for marketing automation, sales, service, and operations. Features include free CRM, AI content, and a drag-and-drop site builder, offering a comprehensive business solution that unifies customer data across teams and integrates with external apps.
Dolibarr ERP & CRM is a modern and easy to use open-source web software package to manage your business (customers, invoices, orders, products, stocks, agenda, e-mailings, shipments...).
Clean user interface and the code is open source
Unified platform offering email, SMS, automation, transactional messages, integrations with CMS, e-commerce, social and chat tools, robust API, competitive email-based pricing, free and scalable plans, and multi-channel audience engagement management.
Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.
Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms – not days later.
Drift is mainly focused on using bots to generate sales.
Audienceful is email marketing re-invented for the 2020s. Lightweight, collaborative, and setup with modern best practices by default.
Awesome replacement for Intercom's overpriced email marketing features.
Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.
Much better pricing but does the same thing and more. Reamaze is a helpdesk with messaging features.
Extremely competitive with Intercom. Has helpdesk and live chat delivered as a shared inbox for teams. Reamaze also has messaging automation just like Intercom except with a real time live dashboard so you can see how many customers are online and what they're doing. Proactive engagement allows you to set up rule based messaging. FAQ management is extremely great too allowing you to easily embed anywhere.
Much cheaper and has tons of features including customer engagement and ability to see what customers are doing on my website. Has full helpdesk and live chat too.
AI-driven workspace combines instant messaging, email, SMS, and webchat into a single omni-channel inbox with workflow automation, analytics, marketing, team collaboration, and interactive transactional notifications for improved customer engagement and retention.
Comprehensive platform for marketing, sales, and service automation aimed at small businesses and startups. Includes free CRM, Email Marketing, Marketing Automation, and Live Chat to automate tasks, organize contacts, track and manage sales, and resolve support issues efficiently.
France
EU
United States
Slovakia
United Kingdom
Malaysia
Way cheaper compared to intercom but powerful enough for the small businesses!