Help Scout Alternatives
Apps similar to Help Scout include Deskhero. It's paid, but Libredesk and osTicket are free. Other options are FreeScout, Freshdesk, HelpDesk by LiveChat and Zendesk. Help Desk Platforms like Help Scout are a crowded field, with more than 100 alternatives for the web, Windows, Android, iPhone and Mac.
Alternatives list
Drag is the World's first all-in-one workspace in Gmail. One single place to support customers, manage tasks and close deals, from the place teams love Gmail. Stop switching between tools and run your workflow from your inbox.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Google Chrome
- Software as a Service (SaaS)
- Gmail
United States
+3
183 Trengo alternativesOne inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Online
- Android
- iPhone
- Software as a Service (SaaS)
Netherlands
EU
Simple customer support for growing teams. It's like gmail on steroids!
Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.
To your customers, it's just email. They will never see a ticket number and will never have to.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- United States
216 DeskXpand alternativesDeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
+9
151 Inforobo alternativesInforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community. Fully integrated together and easy to use. Only pay for what you really need.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- United States
+2
100 TeamSupport.com alternativesOur online help desk is so much more than “just another ticketing system.”
Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- United States
171 AzureDesk alternativesHelpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Chrome OS
- Self-Hosted
- United States
+4
Automates front office tasks with AI, including voice calls, online booking, reminders, payment processing, messaging, call data analysis, recalls, and review management for efficient operations, improved retention, and increased client engagement across channels.
Cost / License
- Paid
- Proprietary
Platforms
- Software as a Service (SaaS)
- United States
Automated helpdesk for startups and SMEs with a ticket-based system, extensive customizability, integrations with multiple platforms, frequent updates, analytics capabilities, and tools for efficient query management and improved customer retention.
Cost / License
- Paid
- Open Source
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- MySQL Community Edition
- Self-Hosted
- NGINX
- Apache HTTP Server
- PHP
- Microsoft IIS
India
