GLPI AlternativesHelp Desk Platforms & Inventory Management Tools like GLPI

GLPI is described as 'IT Service Management software based on open source technologies. It suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to GLPI for a variety of platforms, including Web-based, Windows, Self-Hosted, Linux and SaaS apps. The best GLPI alternative is Spiceworks, which is free. Other great apps like GLPI are Freshdesk, osTicket, Zendesk and HESK.

More about GLPI
Copy a direct link to this comment to your clipboard
GLPI alternatives page was last updated

Alternatives list

  1. Spiceworks icon

    Spiceworks

     84 likes
    Copy a direct link to this comment to your clipboard

    Spiceworks is a software suite for IT professionals to manage networks, troubleshoot issues, and handle IT tasks. It offers free online tools for network connectivity management, remote computer access, user activity monitoring, contract tracking, and inventory scanning.

    133 Spiceworks alternatives

    Cost / License

    • Free
    • Proprietary

    Application types

    Platforms

    • Windows
    • Online
    • Android
    • Android Tablet
    Spiceworks screenshot 1
     

    • Spiceworks is the most popular Web-based, Windows, Android & Android Tablet alternative to GLPI.

    • Spiceworks is the most popular free alternative to GLPI.

    • Spiceworks is Free and ProprietaryGLPI is Paid and Open Source
  2. Freshdesk icon

    Freshdesk

     124 likes
    Copy a direct link to this comment to your clipboard

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Freshdesk screenshot 1
     

    • Freshdesk is the most popular Mac, iPhone, Linux & iPad alternative to GLPI.

    • Freshdesk is Freemium and ProprietaryGLPI is Paid and Open Source
    • Freshdesk is CustomizableGLPI is not according to our users
  4. osTicket icon

    osTicket

     70 likes
    Copy a direct link to this comment to your clipboard

    Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

    109 osTicket alternatives

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    • Cloudron
    Client Interface - Welcome Screen
     

    • osTicket is the most popular Self-Hosted alternative to GLPI.

    • osTicket is the most popular Open Source alternative to GLPI.

    • osTicket is Free and Open SourceGLPI is Paid and Open Source
  5. Ad
    Screenshot
    Zendesk icon
    Zendesk

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analyt...

    https://www.zendesk.com
    Learn More
  6. Zendesk icon

    Zendesk

     67 likes
    Copy a direct link to this comment to your clipboard

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    260 Zendesk alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zendesk screenshot 1
    Zendesk screenshot 2
    Zendesk screenshot 3
     

    • Zendesk is the most popular commercial alternative to GLPI.

    • Zendesk is Paid and ProprietaryGLPI is Paid and Open Source
  7. HESK icon

    HESK

     16 likes
    Copy a direct link to this comment to your clipboard

    Hesk simplifies customer support with powerful yet incredibly intuitive help desk software trusted by thousands of SMBs worldwide.

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • Software as a Service (SaaS)
    Tickets overview
     

    • HESK is the most popular SaaS alternative to GLPI.

    • HESK is Freemium and ProprietaryGLPI is Paid and Open Source
    • HESK is Privacy focused and LightweightGLPI is not according to our users
  8. Shelf.nu icon

    Shelf.nu

     4 likes
    Copy a direct link to this comment to your clipboard

    Open source infrastructure for logging, tracking, and managing any kind of physical asset with photos, unlimited tags, and custom fields. Provides an intuitive interface and flexible customization for organizing collections and streamlining asset documentation workflows.

    Cost / License

    • Free Personal
    • Open Source

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    Shelf.nu screenshot 1
     
  10. Lansweeper icon

    Lansweeper

     23 likes
    Copy a direct link to this comment to your clipboard

    Lansweeper discovers Windows, Linux and Mac machines in your network. In addition, it inventories network devices such as Printers, Routers and Switches.

    52 Lansweeper alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Windows
    Lansweeper screenshot 1
     
  11. monday service icon

    monday service

     1 like
    Copy a direct link to this comment to your clipboard

    Monday Service, product of monday.com , is a platform designed to streamline service delivery for businesses of various sizes. It includes a user-friendly interface, customizable settings, and AI-powered automations.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    monday service screenshot 1
     
  12. NetBox icon

    NetBox

     20 likes
    Copy a direct link to this comment to your clipboard

    NetBox is an open source web application designed to help manage and document computer networks. Initially conceived by an engineering team at DigitalOcean, it was developed specifically to address the needs of network and infrastructure engineers.

    21 NetBox alternatives

    Cost / License

    • Free
    • Open Source

    Platforms

    • Mac
    • Linux
    • Self-Hosted
    NetBox screenshot 1
     
  13. Snipe-IT icon

    Snipe-IT

     19 likes
    Copy a direct link to this comment to your clipboard

    Easily see which assets are assigned, to whom, and their physical location. Check them back into inventory with one click, or click through to see the asset's complete history. Seeing what assets are currently deployed, pending (brand new awaiting software installs, out for...

    51 Snipe-IT alternatives

    Cost / License

    • Freemium (Subscription)
    • Open Source

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Cloudron
    Admin dashboard
     
  14. IT Asset Tool icon

    IT Asset Tool

     23 likes
    Copy a direct link to this comment to your clipboard

    IT Asset Tool is a powerful free software to inventor and monitor your network. It's easy approach allows to operate in a short time. With an essential interface, IT Asset Tool analyzes all windows hosts including their software and hardware features for an efficent...

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Windows
    Keep full control with the main dashboard and monitors the status of your asset.
     
  15. Jira Service Management icon

    Jira Service Management

     Like
    Copy a direct link to this comment to your clipboard

    Jira Service Management is a platform that unifies development, IT, and business teams for efficient service delivery. It offers features for ITSM, customer service, and HR functions. The platform uses AI to manage services, centralize requests, automate support interactions...

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Jira Service Management screenshot 1
     
12 of 54 GLPI alternatives