Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.
United States
Enchant.com Alternatives
Enchant.com is described as 'Simple customer support for growing teams. It's like gmail on steroids!' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Enchant.com, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and Linux apps. The best Enchant.com alternative is Freshdesk, which is free. Other great sites and apps similar to Enchant.com are osTicket, Zendesk, UserVoice and UseResponse.
Alternatives list
Fermi AI is a customer chat as a service which does not burn a hole in your pocket. Fermi AI is designed for business teams of all sizes.
Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Cost / License
- Freemium (Subscription)
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
The fastest, most versatile, and feature-rich WordPress support and customer ticketing plugin.
Cost / License
- Freemium (Subscription)
- Proprietary
Application type
Platforms
- Online
- Self-Hosted
- web hosting
- Wordpress
+5
Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.
Cost / License
- Pay once
- Proprietary
Application type
Platforms
- Windows
- Online
- Self-Hosted
140 SupportPal alternativesSupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...
Really Simple Support is a lightweight, zero-setup helpdesk built specifically for solo founders and small teams. It gives you a branded support inbox and a hosted contact form — no DNS, no logins for customers, no complexity. Just drop a link on your site, and you’re ready to go.
+1
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
Cost / License
- Pay once
- Proprietary
Application types
Platforms
- Online
Cost / License
- Freemium
- Proprietary
Application type
Alerts
- Discontinued
Platforms
- Online
Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
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