Enchant Alternatives

    Enchant is described as 'Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer' and is a Customer Support App in the Business & Commerce category. There are more than 100 alternatives to Enchant, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and Linux. Most alternatives are Customer Support , Help Desk Apps and CRM Systems. The best alternative is osTicket, which is both free and Open Source. Other great sites and apps similar to Enchant are Freshdesk (Freemium), ProProfs Help Desk (Paid), UseResponse (Paid) and HelpCrunch (Paid).

    This page was last updated Oct 25, 2021

    1. Help Desk Authority is comprehensive help desk software for small and medium sized businesses that allow help desk technicians to manage tickets and assets
    2. CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality.


    3. HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team.
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      • Self-Hosted
      • Wordpress
      An easy to use, online helpdesk system for your website, forum, shop or blog. Drag & drop knowledgebase builder, intuitive support servicing.
    4. PhaseWare Tracker, Event Engine, Self Service, and Live Chat: Offer 24/7/365 customer support. Communicate with your customers through multiple channels. Never let another incident fall through the cracks.
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    5. SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues.
    6. SalesEssistant (SE) is an online platform that allows websites to collect facts about individual users in real-time. This information is often described as customer intent or visitor intent.
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    7. Our Active Research Platform and expertise turns insight into action. Engage with your customers through our sophisticated intercept technologies for mobile, desktop and tablet. Do the feedback research you want with surveys and Comments Cards.
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    8. Provides customer service & help desk SAaS. Free SAaS with options to upgrade but free service is not degraded in any way.

      Discontinued

      Website no longer exists and no further details are available for the app.

    9. Gorgias is a helpdesk which enables to manage customer support from one screen. - See the customer profile from your back-office. Issue refunds, cancel orders, etc. - Connect all your support channels: email, live chat, facebook, etc.
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    Showing 100 of 115 alternatives