Enchant is described as 'Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer' and is a Customer Support App in the Business & Commerce category. There are more than 100 alternatives to Enchant, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and Linux. Most alternatives are Customer Support , Help Desk Apps and CRM Systems. The best alternative is osTicket, which is both free and Open Source. Other great sites and apps similar to Enchant are Freshdesk (Freemium), ProProfs Help Desk (Paid), UseResponse (Paid) and HelpCrunch (Paid).
Let your users give feedback anywhere, anytime. With our solution, you can install a custom feedback button on your site and our screenshot functionality allows your users to simply select the part of your website they want to give feedback on.
DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.
Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. It has been heavely inspired by Canny.io ("astuto", indeed, is the italian translation of the word "canny").
Vision Helpdesk offers customer support software for every size business - 1) Help Desk (Multi Channel Help Desk) Vision Helpdesk offers a powerful all in one multi channel ticket management software that allows you to centralize all your customer conversations via e-mail...
IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a SaaS model or as self-hosted solution.