Enchant Alternatives

    Enchant is described as 'Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer' and is a Customer Support App in the Business & Commerce category. There are more than 100 alternatives to Enchant, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and Linux. Most alternatives are Customer Support , Help Desk Apps and CRM Systems. The best alternative is osTicket, which is both free and Open Source. Other great sites and apps similar to Enchant are Freshdesk (Freemium), ProProfs Help Desk (Paid), UseResponse (Paid) and HelpCrunch (Paid).

    This page was last updated Oct 25, 2021

    1. Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.
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    2. Let your users give feedback anywhere, anytime. With our solution, you can install a custom feedback button on your site and our screenshot functionality allows your users to simply select the part of your website they want to give feedback on.
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    3. DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.
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    4. Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. It has been heavely inspired by Canny.io ("astuto", indeed, is the italian translation of the word "canny").
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    5. BugPlug is a super-simple user feedback and bug submission capture tool. The widget works by installing some code into the bottom of your site / application. 2 minutes and you're up and running.
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    6. Zoho Desk is the industry's first context-aware help desk software that helps businesses focus on the customer.
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    7. Vision Helpdesk offers customer support software for every size business - 1) Help Desk (Multi Channel Help Desk) Vision Helpdesk offers a powerful all in one multi channel ticket management software that allows you to centralize all your customer conversations via e-mail...
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      • Windows
      • Linux
      • Online
      HelpSpot is a unique Web Based Help Desk Software solution for organizations dealing with the challenges of email and web customer service.
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    8. iKode Helpdesk X is a customer support tool, FAQ and help desk system. It is also a simple, widely-used, lightweight open source free ticket system developed mainly in PHP.
      • Windows
      • Android
      • iPhone
      • iPad
      • Self-Hosted
      • Microsoft SQL Server Express
      • Microsoft SQL Server
      • ASP.NET MVC
      • Microsoft IIS
      IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a SaaS model or as self-hosted solution.
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    Showing 80 of 115 alternatives