Self-hosted support platform offering multi-inbox management, smart automation, AI-assisted responses, granular permissions, macros, BI tools integration, SLAs, and command bar functionality.
CustoQ AlternativesHelp Desk Platforms and other similar apps like CustoQ
CustoQ is described as 'Is built to boost conversions and customer clarity through instant, AI-powered support. Designed for small and medium-sized businesses and agencies, it provides 24/7 automated assistance that cuts down tickets and improves engagement' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to CustoQ, not only websites but also apps for a variety of platforms, including Android, iPhone, iPad and SaaS apps. The best CustoQ alternative is Libredesk, which is both free and Open Source. Other great sites and apps similar to CustoQ are FreeScout, Freshdesk, tawk.to and Zendesk Chat.
Alternatives list
41 Libredesk alternatives
104 FreeScout alternativesFree open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.
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82 Freshdesk alternativesOffers advanced ticket management, automation, analytics, and SLA tracking, featuring multichannel support including chat, email, phone, and social media, team collaboration tools, self-service knowledge base, robust security, and flexible workflow customization.
Cost / License
- Freemium
- Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Workspace
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213 tawk.to alternativestawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Internet Explorer
- Google Chrome
- Safari
- Wordpress
Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.
Cost / License
- Freemium
- Proprietary
Application types
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- Android Tablet
- iPad
- BigCommerce
- Shopify
- Software as a Service (SaaS)
- PrestaShop
- Wordpress
- Magento / Adobe Commerce
- WooCommerce
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6 Znuny alternativesZnuny is a fork of the OTRS Community Edition - The main goal is to be compatible to previous versions, so that users can reuse their addons and configurations. The feature set is the same and will be extended in the future.
Combines email, SMS, web push, and chatbots in a no-code interface with CRM tools, online courses, sales automation, personalized messaging, audience management, detailed analytics, and bio link pages for comprehensive marketing strategies.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
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303 Intercom alternativesIntercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
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124 Front alternativesFront is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
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92 HelpCrunch alternativesPlatform centralizes live chat, in-app messaging, automated email marketing, and ticketing with personalized, targeted campaigns, feedback collection, integrations such as WordPress and Shopify, and unified multi-channel support for web and mobile customer engagement.
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