Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.




Crisp is described as 'Customer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Crisp for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best Crisp alternative is FreeScout, which is both free and Open Source. Other great apps like Crisp are tawk.to, Text App, ChatQube and LenoChat.
Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.




tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
AI-driven service platform combining live chat, helpdesk ticketing, and automation. Supports web, mobile, Messenger, WhatsApp, and Shopify with easy setup, unified customer view, smart reply suggestions, fast onboarding, reporting, and performance analytics.




ChatQube is an AI-powered chatbot for websites that delivers instant customer support, boosts engagement, and resolves queries efficiently. Perfect for businesses seeking smart AI chatbots, automated support, and improved user experience.
Lightweight platform offering live chat, automated AI chatbot, and copilot support for startups and small businesses, with social media integrations, simple website installation, free AI-assisted replies, operating hours, and practical communication tools.




Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.

Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.




The Chat Widget is a lightweight, privacy-first live chat widget designed for fast-loading websites.
Produkt.so is a sleek, Notion-inspired help center platform built for tech startups and small teams. It offers a fast, block-based editor to write articles, organizes content into collections, and supports attachments up to 50 MB.




Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.






Much more expensive. Suitable for bigger website.