Casengo Alternatives

    Casengo is described as 'We at Casengo believe that dissatisfied customers care about one thing only: direct action. If they have a question – and they usually do – they want the right answer right away' and is an website in the Business & Commerce category. There are more than 50 alternatives to Casengo, not only websites but also apps for a variety of platforms, including Android, iPhone, Windows and Mac. The best alternative is Freshdesk, which is free. Other great sites and apps similar to Casengo are ProProfs Help Desk (Paid), Zendesk (Paid), Crust Service Cloud (Free, Open Source) and Get Satisfaction (Paid).

    This page was last updated Jul 12, 2021

    1. Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.
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    2. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
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      • Online
      • Android
      • iPhone
      • Blackberry
      • iPad
      Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
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    3. Crust Service Cloud is a free, open-source and self-hosted customer service desk, built on the Crust Low-Code platform. It enables businesses to deliver faster and more personalised service to their clients, across multiple channels.
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    4. Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle.
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    5. UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat!
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    6. One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
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      • FreemiumOpen Source
      • Mac
      • Windows
      • Linux
      • Online
      • iPhone
      • iPad
      • Self-Hosted
      • Software as a Service (SaaS)
      Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
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      • Mac
      • Windows
      • Linux
      • Online
      • Android
      • iPhone
      • Blackberry
      • Android Tablet
      • Windows Phone
      • iPad
      Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter, and offer a 24/7 Help Center. Help Center Customers can answer their own questions, quickly and simply.
      • Online
      • Chrome OS
      • Self-Hosted
      The only helpdesk software with 5$ per agent with all the "must have" features of enterprise class systems offered to all businesses at minimal cost to users. Don't spend a fortune on helpdesk solution.
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    Showing 10 of 52 alternatives