Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
- - Freshdesk is the most popular Web-based, Windows, Android & Mac alternative to Casengo.
- - Freshdesk is the most popular free alternative to Casengo.
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
- - Zendesk is the most popular commercial alternative to Casengo.
UserVoice communities are the easiest way to turn customer feedback into action:
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
ProProfs Help Desk Features
Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle.
Crust Service Cloud is a free, open-source and self-hosted customer service desk, built on the Crust Low-Code platform. It enables businesses to deliver faster and more personalised service to their clients, across multiple channels.
- - Crust Service Cloud is the most popular Self-Hosted alternative to Casengo.
- - Crust Service Cloud is the most popular Open Source alternative to Casengo.
Crust Service Cloud FeaturesDiscontinued
The link doesn't work any more, it redirects to a website called planetcrust.com, and they use Corteza, which is another system, all repos on GitHub are archived.
Kampsite was made with the aim of helping companies engage with their users to build the features and products that their customers actually want.
- - Kampsite is the most popular SaaS alternative to Casengo.
- Is this is a good alternative?YesNo209 DeskXpand - Helpdesk Management Software alternatives
- Freemium • Proprietary
- Help Desk Platform
- Software as a Service (SaaS)
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
DeskXpand - Helpdesk Management Software Features
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.