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Casengo Alternatives

Casengo is described as 'We at Casengo believe that dissatisfied customers care about one thing only: direct action. If they have a question – and they usually do – they want the right answer right away' and is a customer support tool in the business & commerce category. There are more than 50 alternatives to Casengo, not only websites but also apps for a variety of platforms, including iPhone, Android, Mac and SaaS. The best alternative is Freshdesk, which is free. Other great sites and apps similar to Casengo are Zendesk, ProProfs Help Desk, Crust Service Cloud and UserVoice.

Casengo alternatives are mainly Help Desk Apps but may also be Customer Support Tools or Customer Feedback Managers. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Casengo.
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Casengo iconCasengo
  3
  • Online

We at Casengo believe that dissatisfied customers care about one thing only: direct action. If they have a question – and...

Learn more about Casengo

  1. Freshdesk icon

    Freshdesk

    • FreemiumProprietary
    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Apps

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.

    Screenshot
  2. Zendesk icon

    Zendesk

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

    Screenshot


  3. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    Screenshot
  4. Crust Service Cloud icon

    Crust Service Cloud is a free, open-source and self-hosted customer service desk, built on the Crust Low-Code platform. It enables businesses to deliver faster and more personalised service to their clients, across multiple channels.

    Crust Service Cloud Home Page
  5. UserVoice communities are the easiest way to turn customer feedback into action:

    The top professional uservoice feedback system at the example from bit.ly


  6. Get Satisfaction icon

    Get Satisfaction

    • Online

    Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle.

    Apple as a succesful example
  7. DeskXpand icon

    DeskXpand

    • FreemiumProprietary
    • Online
    • Software as a Service (SaaS)

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    Screenshot
  8. One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

    Trengo team inbox
  9. Engati icon

    Engati

    • FreemiumProprietary
    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets

    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

    Screenshot
  10. Helpy.io icon

    Helpy.io

    • FreemiumOpen Source
    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)

    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

    Screenshot
Showing 10 of 55 alternatives