Casengo is described as 'We at Casengo believe that dissatisfied customers care about one thing only: direct action. If they have a question – and they usually do – they want the right answer right away' and is an website in the Business & Commerce category. There are more than 50 alternatives to Casengo, not only websites but also apps for a variety of platforms, including Android, iPhone, Windows and Mac. The best alternative is Freshdesk, which is free. Other great sites and apps similar to Casengo are ProProfs Help Desk (Paid), Zendesk (Paid), Crust Service Cloud (Free, Open Source) and Get Satisfaction (Paid).
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
Crust Service Cloud is a free, open-source and self-hosted customer service desk, built on the Crust Low-Code platform. It enables businesses to deliver faster and more personalised service to their clients, across multiple channels.
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter, and offer a 24/7 Help Center. Help Center Customers can answer their own questions, quickly and simply.
The only helpdesk software with 5$ per agent with all the "must have" features of enterprise class systems offered to all businesses at minimal cost to users. Don't spend a fortune on helpdesk solution.