Desk.com Alternatives

Alternatives list

1. 

   

   MomentCRM

    Like

   MomentCRM is a platform for support, sales, marketing, and product development. It features live chat, email, video calls, CRM, and session playback.

   Cost / License

   • Paid
   • Proprietary

   Application typeApplication types

   • CRM
   • Help Desk

   Origin

   • United States

   Platforms

   • Online
   • Self-Hosted

   

   Good alternative?Is MomentCRM a good alternative to Desk.com?

    
2. 

   

   Bornevia

    Like

   Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.

   Cost / License

   • Paid
   • Proprietary

   Application typeApplication types

   • Help Desk
   • Customer Feedback Manager

   Origin

   • Indonesia

   Platforms

   • Online
   • Android

   • Indonesia

   

   

   

   +3

   

   More about Bornevia  

   

   Good alternative?Is Bornevia a good alternative to Desk.com?

    
4. D

   D

   Deskulu

    Like

   Deskulu is an oensource helpdesk built by Taskulu and based on Drupal. It inherits all Drupal's flexibility and plethora of modules that allow you to add more functionality.

   Cost / License

   • Free
   • Open Source

   Application type

   • Help Desk

   Origin

   • Türkiye

   Platforms

   • Self-Hosted
   • Drupal

   • Türkiye

   

   

   

   More about Deskulu  

   D

   

   Good alternative?Is Deskulu a good alternative to Desk.com?

    
5. Ad

   

   

   Zoho Desk

   Centralizes customer requests from various communication channels, features multi-brand self-service portals and automated knowledge base, uses AI-driven ticket analysis, sentiment tracking, hierarchy mirroring, and supports coll...

   https://www.zoho.com

   Learn More
6. 

   

   Directly

    Like

   Launch and train virtual agents that double your automation rate with AI expertise.

   Cost / License

   • Paid
   • Proprietary

   Application typeApplication types

   • Help Desk
   • Customer Feedback Manager

   Origin

   • United States

   Platforms

   • Online

   

   Good alternative?Is Directly a good alternative to Desk.com?

    
7. 

   

   Support Hero

    1 like

   Support Hero provides an advanced knowledge base system for Saas apps. Get fewer support tickets. Create happier customers and provide more efficient self-help resources to your users.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Platforms

   • Online

   

   

   More about Support Hero  

   

   Good alternative?Is Support Hero a good alternative to Desk.com?

    
9. 

   

   Awesome Support

    Like

   Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.

   Cost / License

   • Freemium
   • Open Source (GPL-2.0)

   Application type

   • Help Desk

   Platforms

   • Online
   • Self-Hosted

   

   

   

   +9

   

   More about Awesome Support  

   

   Good alternative?Is Awesome Support a good alternative to Desk.com?

    
10. R

    R

    RepairShopr

     Like

    All-in-one computer repair ticketing system.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad

    R

    

    Good alternative?Is RepairShopr a good alternative to Desk.com?

     
11. 

    

    SageTalk

     Like

    Live Chat Platform for the automation age. Automate your chats & repurpose your staff to be more effective.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online

    

    More about SageTalk  

    

    Good alternative?Is SageTalk a good alternative to Desk.com?

     
12. 

    

    Helloumi

     1 like

    Helloumi is a Conversational Commerce platform that gathers main instant messaging channels to allow business be where their customers are.

    Cost / License

    • Paid
    • Proprietary

    Origin

    • South Korea

    Platforms

    • Online

    • South Korea

    

    

    

    +1

    

    More about Helloumi  

    

    Good alternative?Is Helloumi a good alternative to Desk.com?

     
13. 

    

    SupportPal

     1 like

    SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...

    Cost / License

    • Paid
    • Proprietary

    Application type

    • Help Desk

    Origin

    • United Kingdom

    Platforms

    • Online
    • Self-Hosted

    • United Kingdom

    

    

    

    More about SupportPal  

    

    Good alternative?Is SupportPal a good alternative to Desk.com?

     
14. 

    

    LabiDesk

     Like

    LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!.

    Cost / License

    • Paid
    • Proprietary

    Application type

    • Help Desk

    Platforms

    • Online
    • Software as a Service (SaaS)

    

    

    

    +6

    

    More about LabiDesk  

    

    Good alternative?Is LabiDesk a good alternative to Desk.com?

     
15. 

    

    HelpSpace

     Like

    Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.

    Cost / License

    • Paid
    • Proprietary

    Application type

    • Help Desk

    Origin

    • Germany
    • EU

    Platforms

    • Software as a Service (SaaS)

    • Germany
    • EU

    

    

    

    More about HelpSpace  

    

    Good alternative?Is HelpSpace a good alternative to Desk.com?