Desk.com Alternatives

Desk.com is described as 'In March, 2018, Salesforce announced the end-of-life for desk.com in March, 2020' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Desk.com, not only websites but also apps for a variety of platforms, including Android, iPhone, Windows and iPad apps. The best Desk.com alternative is LiveAgent. It's not free, so if you're looking for a free alternative, you could try Freshdesk or osTicket. Other great sites and apps similar to Desk.com are Zendesk, Chatwoot, UseResponse and Intercom.

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Desk.com alternatives page was last updated

Alternatives list

  1. Handesk icon
     1 like
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    Handesk has been created to have a powerful yet simple Ticketing system, we needed a system that allowed us to have multiple teams, with multiple users, easy and efficient reporting by all/team/user as well as lead management.

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Self-Hosted
     
  2. Screets icon
     2 likes
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    Screets is self hosted Live Chat!.

    Cost / License

    • Pay once
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    • PHP
    • Wordpress
     
  3. AzureDesk icon
     1 like
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    Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Chrome OS
    • Self-Hosted
     
  4. BlueFolder icon
     1 like
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    Regain control with field service management software from BlueFolder. Easily service customer needs, schedule technicians, manage service requests, and quickly invoice.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  5. Copy a direct link to this comment to your clipboard

    Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.

    Cost / License

    • Subscription
    • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • MySQL Community Edition
    • Self-Hosted
    • NGINX
    • Apache HTTP Server
    • PHP
    • Microsoft IIS
     
  6. Document360 icon
     13 likes
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    AI-powered platform for efficiently creating, organizing, and managing knowledge bases, product documentation, user manuals, and SOPs, featuring customizable themes, real-time team collaboration, advanced version control, and multi-language support for global use.

    55 Document360 alternatives

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
     
  7. Live Chat 3 icon
     2 likes
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    Start chatting with your website visitors, the best way to help your customers. It’s much faster than email and way more efficient than phone. Don’t make your customers leave frustrated, get Live Chat 3 today.

    Cost / License

    • Pay once
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • iPad
    • Self-Hosted
     
  8. eBLVD icon
     3 likes
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    Get unlimited access to cloud-based remote access, web conference, remote support, or help desk service for a dollar a day.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  9. Casengo icon
     3 likes
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    We at Casengo believe that dissatisfied customers care about one thing only: direct action. If they have a question – and they usually do – they want the right answer right away. That’s why we built Casengo: adjustable and affordable social customer support software with great...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  10. Marketeer icon
     5 likes
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    Hybrid Live Chat For Better Customer Service and Engagement. Bots working together with your team for optimising your customer acquisition and retention processes.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  11. HappyFox icon
     16 likes
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    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Windows Mobile
    • Android
    • iPhone
     
  12. Keeping.com icon
     3 likes
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    Keeping™ is a customer support tool that integrates with Gmail/Google Apps. It allows you and your team to manage customers support more efficiently directly from your current mailbox without having to use an external helpdesk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Google Chrome
     
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