If your business needs to log, track, manage, automate and escalate support issues, then please read on.
Cost / License
- Paid
- Proprietary
Application type
AustraliaPlatforms
- Windows
- Online
H
Desk.com Alternatives
Desk.com has been discontinued. One of the most popular alternatives is Freshdesk, which has a free version. Other popular alternatives are osTicket, Zendesk, Chatwoot and LiveAgent. You're spoiled for choice with Help Desk Platforms like Desk.com: we list more than 100 alternatives for Android, iPhone, Windows, iPad and self-hosting.
Alternatives list
SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
United States
SalesEssistant (SE) is an online platform that allows websites to collect facts about individual users in real-time. This information is often described as customer intent or visitor intent. It avoids the clunky popup model that other providers offer by adding a clean...
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
S
Our Active Research Platform and expertise turns insight into action. Engage with your customers through our sophisticated intercept technologies for mobile, desktop and tablet. Do the feedback research you want with surveys and Comments Cards.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
Cost / License
- Freemium
- Proprietary
Platforms
- Online
Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
+6
HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team. Offers Support Ticket Management, Knowledge Base / FAQs, and Self-Service Portal in one low-cost...
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
+4
173 Gorgias Helpdesk alternativesCentralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- United States
jiLiveChat is click-to-call widget that lets you communicate with your visitors to build trust, resolve support issues, and add a human touch to your brand.
Cost / License
- Paid
- Proprietary
Platforms
- Online
United Kingdom
