Desk.com is described as 'In March, 2018, Salesforce announced the end-of-life for desk.com in March, 2020' and is an website in the Business & Commerce category. There are more than 100 alternatives to Desk.com, not only websites but also apps for a variety of platforms, including Android, iPhone, Windows and Linux. The best alternative is LiveAgent. It's not free, so if you're looking for a free alternative, you could try osTicket or Freshdesk. Other great sites and apps similar to Desk.com are Zendesk (Paid), UseResponse (Paid), ProProfs Help Desk (Paid) and Zammad (Free, Open Source).
- 122 alternatives
- Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook... View 190 alternatives to Freshdesk
- Freemium • Proprietary
- Chrome OS
- Android Tablet
- Google Apps
- ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction. View 80 alternatives to ((OTRS)) Community Edition
From https://community.otrs.com :
With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.
- Free Personal • Open Source
- InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes. Smart request management, workflow automation & unmatched user collaboration. View 93 alternatives to InvGate Service Desk
- Paid • Proprietary
- Android Tablet