Desk.com AlternativesTop Help Desk Platforms and other similar apps like Desk.com
Desk.com is described as 'In March, 2018, Salesforce announced the end-of-life for desk.com in March, 2020' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Desk.com, not only websites but also apps for a variety of platforms, including iPhone, Android, iPad and Android Tablet apps. The best Desk.com alternative is LiveAgent. It's not free, so if you're looking for a free alternative, you could try Freshdesk or osTicket. Other great sites and apps similar to Desk.com are Zendesk, Chatwoot, UseResponse and Front.
- Help Desk Platform
- Paid • Proprietary
Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.
License model
- Paid • Proprietary
Application types
Country of Origin
Slovakia
EU
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- PHP
LiveAgent Features
- 255 Zendesk alternatives
Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
License model
- Paid • Proprietary
Application type
Country of Origin
United States
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
Zendesk Features
- 53 Freshdesk alternatives
Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.
License model
- Freemium • Proprietary
Application types
Country of Origin
United States
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Workspace
Freshdesk Features
- 106 osTicket alternatives
Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
License model
- Free • Open Source
Application types
Country of Origin
United States
Platforms
- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
osTicket Features
License model
- Freemium • Open Source
Application types
Country of Origin
United States
Platforms
- Self-Hosted
- Software as a Service (SaaS)
- Cloudron
- Online
- Android
- iPhone
- iPad
- Android Tablet
Chatwoot Features
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
License model
- Paid • Proprietary
Application types
Country of Origin
United States
Platforms
- Online
- Self-Hosted
Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...
License model
- Paid • Proprietary
Application types
Country of Origin
United States
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
- 280 Intercom alternatives
Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
License model
- Paid • Proprietary
Application types
Country of Origin
United States
Platforms
- Online
- Android
- iPhone
Intercom Features
Live chat software for small businesses and startups.
All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.
License model
- Paid • Proprietary
Application types
Country of Origin
Russia
Platforms
- Online
- Android
- iPhone
- Software as a Service (SaaS)
HelpCrunch Features
Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.
License model
- Paid • Proprietary
Application types
Country of Origin
United States
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Help Scout Features
Live chat and helpdesk software as a service for ecommerce. Converts visitors into buyers, enables visitor chat, tracking via email, and offers a 14-day trial without credit card needed.
License model
- Paid • Proprietary
Application types
Country of Origin
Poland
EU
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- iPad
Tender Support is a customer support software that centralizes customer care functions. It includes help desk functionality, community forums, a knowledge base, and email support. It functions like an email system, allowing you to receive notifications, reply on the move, and...
License model
- Paid • Proprietary
Application types
Country of Origin
United States
Platforms
- Online
Tender Support Features