Alternatives to Desk.com for all platforms with any license

LiveAgent

LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms....

Commercial Web Android iPhone Android Tablet iPad ... PHP
Modern live chat Beat maker Call recording CRM ... Customer service Customer support Gamification Helpdesk ticketing Integrated Chat Knowledge base Live Chat Voice Call Add a feature

57 Like
osTicket

Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

Free Open Source Windows Linux Web MySQL Community Edition Self-Hosted ... PHP
Customer support Dockerized Helpdesk ticketing Php ... Task Management Add a feature

61 Like
Zendesk

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...

Commercial Web Android iPhone Blackberry iPad
Customer support Forums Knowledge base Software as a Service Add a feature

59 Like
Freshdesk

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...

Commercial Mac Windows Linux Web Android ... iPhone Chrome OS Android Tablet iPad Google Apps
Ad-free Ads monitoring Automatic customer engagement Customer Feedback ... Customer service Customer support Software as a Service Team Collaboration Add a feature

115 Like
UseResponse

UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS. Main Products Include:...

Commercial Web Self-Hosted
Customizable Helpdesk ticketing Kanban boards Kanban Chart ... Product Roadmap Management Task assignments Canned responses Chat Community based Customer Feedback Customer service Flexible customizations German Knowledge base Knowledge Base structuring Live Chat Modern live chat Multiple languages Multibrand Php Pricing per agent Private Community Skype integration SLA Slack integration Task Management Add a feature

127 Like
((OTRS)) Community Edition

((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...

Free Personal Open Source Mac Linux Web Self-Hosted Perl
SLA Customer support Email notifications Helpdesk ticketing ... Knowledge base SOAP API Task Management Workflow Automation Add a feature

35 Like
Intercom

Customer messaging apps for sales, marketing, and support, connected on one platform.

Commercial $ $ $ Web Android iPhone
Email automation Encrypted chat Knowledge Base structuring Live Chat ... Onboarding User Profiles Add a feature

48 Like
Front

Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments...

Commercial $ $ $ Mac Windows Linux Web Android ... iPhone Android Tablet iPad
Shared inbox Comment section Customer service Email tracking ... Real time collaboration Team Collaboration Add a feature

22 Like
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Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook...

Free Open Source Linux Self-Hosted
Email tracking SLA Auto responder Customizable ... REST API Customer support Email automation Facebook integration Helpdesk ticketing Integrated Chat Knowledge base Ruby Slack integration Twitter integration Add a feature

28 Like
InvGate Service Desk

InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge...

Commercial Mac Windows Linux Web Android ... iPhone Android Tablet iPad
Configurable Add a feature

67 Like

Desk.com Comments

Comment by DaveLand

about Desk.com · Dec 2018 · Helpful Not helpful Report as spam

Desk.com is slated to be shut down by parent company SalesForce in March, 2020.

Desk.com

Links to official Desk.com sites

Pricing Information

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Alternatives to Desk.com for all platforms with any license

LiveAgent

osTicket

Zendesk

Freshdesk

UseResponse

((OTRS)) Community Edition

Intercom

Front

Know any more alternatives to Desk.com?

Zammad

InvGate Service Desk

Platforms

License

Desk.com Comments