Apps tagged with 'Customer Support' Page 19 of 21

All apps in Apps tagged with 'Customer Support' category. Use the filters below to narrow down your search. 
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  1.  Like

    Deskulu is an oensource helpdesk built by Taskulu and based on Drupal. It inherits all Drupal's flexibility and plethora of modules that allow you to add more functionality.

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Self-Hosted
    • Drupal
    Deskulu screenshot 1
    Deskulu screenshot 1
    Deskulu screenshot 2
    25 alternatives
  2. Cuoral icon
     Like

    Proactive customer success and engagement. We help you reduce customer churn and increase retention and revenue by giving teams enhanced visibility into platform performance and user experience.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Cuoral screenshot 1
    Cuoral screenshot 1
    Cuoral screenshot 2
    41 alternatives
  3. Sociocs icon
     Like

    Sociocs is a customer communication tool for your business.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Sociocs overview
    10 alternatives
  4. Bug Snapshot icon
     1 like

    Bug Snapshot is the best way to get quality user feedback, available as a simple plugin or widget for your site. All plans offer all you can eat user feedback, with unlimited screenshots, pages views and feedback.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Android Tablet
    • iPad
    • Kindle Fire
    9 alternatives
  5. WorkHub Tasks is a single ticketing system for better collaboration and smartening up your daily workflow by streamlining your resolution rate with pre-made canned responses. It performs bulk actions and addresses multiple similar customer tickets from a list in a single batch.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    WorkHub Tasks screenshot 1
    WorkHub Tasks screenshot 1
    WorkHub Tasks screenshot 2
    +1
    WorkHub Tasks screenshot 3
    5 alternatives
  6. Simply add inline help tips to your website or webapp. Add a small button anywhere on the page that pops open a tooltip, a side pane or a dialog box containing essential information for your users. No coding skills required.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    Sidekick Studio screenshot 1
    Sidekick Studio screenshot 1
    Sidekick Studio screenshot 2
    +2
    Sidekick Studio screenshot 3
    75 alternatives
  7. Softcery Platform is a no-code AI agent builder that assists businesses in creating and deploying conversational agents. Users can upload knowledge bases via files, URLs, or text, which the platform processes and indexes automatically.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Softcery Dashboard
    Softcery Knowledge Base
    Softcery Branding & Preview
    +1
    Softcery Conversations
    21 alternatives
  8. Max HelpDesk icon
     1 like

    Live Support Chat, Support Tickets, Email to Tickets, Attachments in Chat, Tickets and Emails are pulled in nicely and secure, a complete content management system with file and image manager, multi language ready throughout, FAQ articles, Blog system with comments, custom...

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Dashboard
    10 alternatives
  9. ChatCreate is a chatbot platform built together with customer support and sales teams. With ChatCreate you can build and manage a chatbot that is able to handle predictable support queries, as well as increase website sales and customer-engagement.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    9 alternatives
  10. PhaseWare icon
     Like

    PhaseWare Tracker, Event Engine, Self Service, and Live Chat:

    Offer 24/7/365 customer support. Communicate with your customers through multiple channels. Never let another incident fall through the cracks.

    Take control of your incident management process with PhaseWare.

    Pha.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    PhaseWare Tracker Incident Management Screen
    Support Manager Dashboard
    31 alternatives
  11. pagergpt icon
     1 like

    No-code AI agents automate support, sales, refunds, ticketing, lead qualification, and bookings with task automation, multi-channel deployment, and 95+ languages.

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)
    Knowledge & Data Source Connectors
    Live Chat Escalation & Unified Shared Inbox
    AI Insights & sentiment analysis
    +5
    Automate support with Integrations
    23 alternatives
  12. Meerlume icon
     Like

    Meerlume is a no-code chatbot builder for creating and deploying customer-facing chatbots without complex workflows, drag-and-drop editors, or heavy configuration.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Describe your workflow in plain language
    Review and refine the generated flow
    Connect your Telegram bot in two taps
    +2
    Let your bot answer for you
    17 alternatives
  13. Sarrai icon
     Like

    Sarrai is a customer support service platform that automatically learns from the conversations your customer service representatives are having with your customers, so the AI can handle them autonomously later.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    By setting your status to Available, the AI can transfer conversations to you.
    By completing contact information for every customer you come into contact with, the reporting can later show you which customers generate a lot of tickets.
    The expert channel is a back-channel for commucation between the AI and your product expert(s). This allows the AI agent to double check information with an expert before sending it to a client, without the client ever knowing an expert was involved. The expert can write in shorthand and the AI will rewrite to a customer friendly message.
    +11
    With the 'Available for AI-agent' toggle you can control which help desk articles can be used by the AI to generate answers for a customer
    7 alternatives
  14. BDLP Desk icon
     Like

    BDLP Desk is a shared email helpdesk that turns Gmail and IMAP inboxes into assignable support tickets, helping teams manage customer communication efficiently without per-user mailboxes.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Ticket View
    Single Ticket View
    Client Management
    +8
    Connect Mailboxes (GMail & IMAP)
    20 alternatives
  15. ChatterMate is an open-source AI-powered customer support chatbot platform built for businesses that want smart, automated customer interactions without sacrificing control. It features a visual no-code workflow builder, seamless human handoff when conversations need a personal...

    Cost / License

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    • Docker
    7 alternatives
  16. ChatThing icon
     Like

    ChatThing is a no-code platform that allows you to build and deploy custom AI chatbots trained on your unique business data. With ChatThing, you can upload documents, connect your website, or use various data sources to teach your bot about your products, services, or company...

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    ChatThing screenshot 1
    14 alternatives
  17. Jatana icon
     Like

    Jatana is a deep learning based Saas solution that integrates directly with your help desk software of choice to automate processes related to customer service on Zendesk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    • Zendesk
    Jatana screenshot 1
    7 alternatives
  18. MomentCRM icon
     Like

    MomentCRM is a platform for support, sales, marketing, and product development. It features live chat, email, video calls, CRM, and session playback.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    341 alternatives
  19. Tickiti icon
     Like

    Web-based helpdesk and customer support system with a branded customer portal, multi-channel intake and a real-time workspace.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Tickiti screenshot 1
    51 alternatives
  20. WebsiteChat is a no-code AI assistant that can be embedded into your website to answer visitor questions, guide users, and capture leads using your own content.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    WebsiteChat allows adding custom URLs and PDFs which is used as knowledge to train your chat assistant
    Customization options as per website layout or brand
    5 alternatives
  21.  Like

    Natero is a Customer Success platform that merges machine learning for predicting behavior and big data customer analytics into a single product.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Natero screenshot 1
    Natero screenshot 1
    Natero screenshot 2
    +1
    Natero screenshot 3
    5 alternatives