Apps tagged with 'Customer Support' Page 13 of 22

All apps in Apps tagged with 'Customer Support' category. Use the filters below to narrow down your search. 
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  1. Helpware icon
     Like

    Helpware’s outsourced digital customer service connects you to your customers where they are. We offer BPO that drives brand loyalty including Call Center, Answering Service, Chat, Technical, and Email support.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    • US flagUnited States
    Helpware screenshot 1
    24 alternatives
  2. BirdyChat icon
     Like

    Get your website messages straight to your Telegram. Add Telegram live chat to your website in the fastest way.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Create your Telegram live chat in 3 clicks
    Birdychat - Telegram live chat dashboard
    Birdychat -Telegram live chat customization
    +2
    Birdychat -Telegram live chat profile
    7 alternatives
  3. HumanFirst Conversation Studio allows you to build and train AI that powers amazing conversational experiences for your customers.Visitors were spending an average of 7s on our website - HumanFirst Automate™ turned that into minutes.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    HumanFirst screenshot 1
    HumanFirst screenshot 1
    23 alternatives
  4. Smith.ai icon
     Like

    Smith.ai combines AI and human intelligence to offer 24/7 customer engagement with live North America-based agents to capture and convert more leads.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    • US flagUnited States
    Smith.ai screenshot 1
    Smith.ai screenshot 1
    Smith.ai screenshot 2
    62 alternatives
  5. Fullview icon
     Like

    Fullview is the end-to-end platform for technical customer support. Co-browse, video chat, call or remote access your customers in realtime to troubleshoot their problems on the go.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    31 alternatives
  6. We're a technology company that provides a forward-thinking lead management platform aimed at individual agents, brokerage firms, and lenders.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • iPhone
    • iPad
    • US flagUnited States
    Big Purple Dot screenshot 1
    Big Purple Dot screenshot 2
    Big Purple Dot screenshot 3
    7 alternatives
  7. Selvo icon
     Like

    Selvo is human and AI customer service software for small SaaS teams where founders, engineers and support all answer customers. Help center, live chat, shared inbox and an AI agent in one product.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Every customer conversation in one inbox, with assignments, team inboxes and contact details.
    The AI agent answers from your help center, website and FAQs, and links the page it used.
    Handoffs arrive with a note: what the customer asked, what the AI tried and why.
    +2
    The chat widget sits inside your product. The AI answers first and your team takes over when it can't.
    51 alternatives
  8. Centralized platform for managing multichannel support, automation of ticket classification and replies, integrations with eCommerce, CRM, analytics, and collaboration.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • US flagUnited States
    Rule engine combining external variables & machine learning
    Ticket view
    Customer timeline, to see the history of the interaction with the customer
    172 alternatives
  9. Noora icon
     1 like

    Product feedback management for SaaS companies. Noora is a centralized product feedback solution that gives you the tools to collect, aggregate and act on feedback from customers and internal teams.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    Noora screenshot 1
    Noora screenshot 1
    Noora screenshot 2
    +1
    Noora screenshot 3
    30 alternatives
  10. Helpman icon
     Like

    Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Helpman screenshot 1
    Helpman screenshot 1
    Pixel-perfect knowledge bases
    +6
    Pain-free writing
    42 alternatives
  11. Superseek icon
     Like

    Superseek helps you add a custom ChatGPT-powered AI assistant to your website to instantly answer customer queries about your product or service.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Source webpages for AI assistant
    Human handoff to existing live chat tool
    Custom fallback 'I don't know' response
    +7
    AI settings including Bot role and AI instructions
    52 alternatives
  12. PepoChat icon
     Like

    AI support agent for websites that answers only from your own content and hands the chat to a person when it doesn't know.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Wordpress
    The chat widget answering from the business's own content
    When the answer isn't in its content, it says so and offers a person
    Escalated chats in the team inbox, answered in the same chat
    +1
    The 13 ready-made integrations
    4 alternatives
  13. Pulso Bot icon
     Like

    Pulso Bot lets small businesses automate customer support directly in Telegram. Each client connects their own branded bot (created via BotFather) — customers interact with a bot under the business name, not a generic service.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Telegram
    • IL flagIsrael
    Pulso Bot screenshot 1
    Pulso Bot screenshot 2
    Pulso Bot screenshot 3
    3 alternatives
  14. Consio icon
     Like

    Consio is an AI phone platform built specifically for Shopify brands that want to turn phone conversations into measurable revenue. Its AI voice agents handle both inbound and outbound calls.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    • CA flagCanada
    Shopify-native phone platform for ecommerce teams combining inbound AI voice agents, outbound power dialing, SMS, and customer context in one workspace, so brands can manage support and sales conversations from a single place.
    AI voice agent that answers calls 24/7 with full Shopify context, resolves common customer questions, sends checkout links by SMS, and escalates high-value conversations to your team with a clear call summary.
    Outbound power dialer for ecommerce brands to run abandoned cart, repeat buyer, and VIP campaigns, automate voicemail drops, and help agents reach the right shoppers at the right moment to drive more conversions.
    +2
    Unified phone operations platform with a shared inbox for inbound calls, outbound calls, and SMS, plus revenue attribution by touchpoint, agent, and campaign, live analytics, and call monitoring in one place.
    5 alternatives
  15. Askspot icon
     Like

    AI chat and support agent for e-commerce stores that helps shoppers find products, answers product and order questions, and automates customer service across chat, email, and marketplaces.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • WooCommerce
    • OpenCart
    • PrestaShop
    • Shopify
    • Magento / Adobe Commerce
    • BigCommerce
    • Zendesk
    • Freshdesk
    • PL flagPoland
    • European Union flagEU
    Askspot screenshot 1
    Askspot screenshot 1
    Askspot screenshot 2
    +6
    Askspot screenshot 3
    4 alternatives
  16. Agent.ai icon
     Like

    Agent.ai provides Artificial Intelligence software which enables mobile apps, brands and businesses to respond to customers faster, 24/7/365, while helping agents become more productive.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Android
    • iPhone
    • Chrome OS
    • US flagUnited States
    Agent.ai screenshot 1
    37 alternatives
  17. Text Groove icon
     1 like

    Text Groove allow you to enable your existing business landline, VoIP, or toll free phone number and connect with your customers in a whole new way.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Chrome OS
    13 alternatives
  18. Qisutu icon
     Like

    Qisutu is a free and open-source ticketing and service desk platform for professional support organizations. It includes customer and agent portals, queues, workflow automation, service and SLA management, reporting, a knowledge base and an integrated CMDB.

    Cost / License

    Application type

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    • Online
    Qisutu screenshot 1
    Qisutu screenshot 1
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    +1
    Qisutu screenshot 3
    6 alternatives
  19. Helppier icon
     Like

    An onboarding tool that allows creating interactive user guides for web platforms, without any coding. With Helppier you can create product tours, integrate everyday tools such as FAQs, and track performance. Without cording or leaving your website!.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Chrome OS
    • Google Chrome
    • Software as a Service (SaaS)
    • PT flagPortugal
    • European Union flagEU
    Helppier screenshot 1
    Helppier screenshot 1
    Helppier screenshot 2
    +4
    Helppier screenshot 3
    22 alternatives
  20. Built for businesses & agencies. Local Phone Numbers $1 Per Month, and 1 Cent Per Minute. Provision phone numbers in United States, Canada, United Kingdom, Austria, Denmark, France, Ireland, and Poland.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    29 alternatives
  21. QuestWiz icon
     Like

    Create custom AI assistants that learn from data to automate support and answer customer questions, reducing costs and improving efficiency through easy website integration.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    QuestWiz screenshot 1
    12 alternatives