Agent.ai Alternatives

Agent.ai is described as 'Provides Artificial Intelligence software which enables mobile apps, brands and businesses to respond to customers faster, 24/7/365, while helping agents become more productive' and is an app in the business & commerce category. There are more than 25 alternatives to Agent.ai for a variety of platforms, including Web-based, SaaS, iPhone, Android and Self-Hosted apps. The best Agent.ai alternative is Freshdesk, which is free. Other great apps like Agent.ai are Zendesk, UserVoice, UseResponse and ProProfs Help Desk.

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Agent.ai alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or CRM Systems.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Agent.ai.
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  • ...

Agent.ai provides Artificial Intelligence software which enables mobile apps, brands and businesses to respond to customers faster, 24/7/365, while helping agents become more productive.

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Agent.ai alternatives page was last updated Mar 15, 2022
  1. Freshdesk icon
     122 likes

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    41 Freshdesk alternatives
    Freshdesk screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace

    Freshdesk Features

    1.  Ad-free
    2.  Pricing per agent
    3.  Customer service
    4.  Ads monitoring
    5.  AI-Powered
    6.  Automatic customer engagement
    7.  Scheduled Reports
    8.  Task assignments
    9.  Supports SSL Certificates
    Freshdesk iconAgent.ai Icon

    Freshdesk VS Agent.ai

    Is Freshdesk a good alternative to Agent.ai?
     
    • Freshdesk is the most popular Web-based, Windows, Android & Mac alternative to Agent.ai.

    • Freshdesk is the most popular free alternative to Agent.ai.

    • Freshdesk is Freemium and ProprietaryAgent.ai is Free and Proprietary
  2. Zendesk icon
     66 likes

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

    245 Zendesk alternatives
    Zendesk screenshot 1
    Zendesk screenshot 2
    +1
    Zendesk screenshot 3

    License model

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Zendesk Features

    1.  Real time collaboration
    2.  Knowledge base
    3.  Email integration
    4.  On Demand
    Zendesk iconAgent.ai Icon

    Zendesk VS Agent.ai

    Is Zendesk a good alternative to Agent.ai?
     
    • Zendesk is the most popular commercial alternative to Agent.ai.

    • Zendesk is Paid and ProprietaryAgent.ai is Free and Proprietary
  3. UserVoice icon
     79 likes

    Powerful user feedback software that helps you listen and learn from your customers, prioritize features that matter, and innovate efficiently.

    193 UserVoice alternatives
    UserVoice screenshot 1

    License model

    Platforms

    • Online
    • Software as a Service (SaaS)

    UserVoice Features

    1.  Suggestion voting
    2. WordPress icon  WordPress Integration
    3.  Multiple languages
    4.  Idea management
    5.  In-App Voting
    UserVoice iconAgent.ai Icon

    UserVoice VS Agent.ai

    Is UserVoice a good alternative to Agent.ai?
     
    • UserVoice is the most popular SaaS alternative to Agent.ai.

    • UserVoice is Paid and ProprietaryAgent.ai is Free and Proprietary
  4. UseResponse icon
     132 likes

    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    200 UseResponse alternatives
    Help Center of UseResponse

    License model

    Platforms

    • Online
    • Self-Hosted

    UseResponse Features

    1.  Helpdesk Ticketing
    2.  Kanban Board
    3.  Product Roadmap Management
    4.  Chatbot Builder
    5.  Idea management
    6.  Task assignments
    7.  Kanban Chart
    8.  Knowledge base
    UseResponse iconAgent.ai Icon

    UseResponse VS Agent.ai

    Is UseResponse a good alternative to Agent.ai?
     
    • UseResponse is the most popular Self-Hosted alternative to Agent.ai.

    • UseResponse is Paid and ProprietaryAgent.ai is Free and Proprietary
  5. ProProfs Help Desk icon
     82 likes

    ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    171 ProProfs Help Desk alternatives
    ProProfs Help Desk screenshot 1

    License model

    Application type

    Platforms

    • Online

    ProProfs Help Desk Features

    1.  Shared inbox
    2.  Helpdesk Ticketing
    3.  Canned responses
    4.  In-built Bug tracking
    5.  Custom data fields
    6.  Reporting
    7.  Instant Replay
    8.  Knowledge Management
    9.  Knowledge Base structuring
    ProProfs Help Desk iconAgent.ai Icon

    ProProfs Help Desk VS Agent.ai

    Is ProProfs Help Desk a good alternative to Agent.ai?
     
  6. DeskXpand icon
     1 like

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    208 DeskXpand alternatives
    Helpdesk Management Software

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)

    Properties

    1.  Lightweight

    Features

    1.  Desktop Sharing
    2.  No Coding Required
    3.  Real time collaboration
    4.  Auto Responder
    5.  Extensible by Plugins/Extensions
    6.  Ad-free
    7.  Helpdesk Ticketing
    DeskXpand iconAgent.ai Icon

    DeskXpand VS Agent.ai

    Is DeskXpand a good alternative to Agent.ai?
     
  7. SupportBee icon
     96 likes

    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.

    143 SupportBee alternatives
    SupportBee screenshot 1

    License model

    Application type

    Platforms

    • Online
    SupportBee iconAgent.ai Icon

    SupportBee VS Agent.ai

    Is SupportBee a good alternative to Agent.ai?
     
  8. Kampsite icon
     2 likes

    Kampsite was made with the aim of helping companies engage with their users to build the features and products that their customers actually want.

    155 Kampsite alternatives
    Kampsite screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Software as a Service (SaaS)
    Kampsite iconAgent.ai Icon

    Kampsite VS Agent.ai

    Is Kampsite a good alternative to Agent.ai?
     
  9. Helpy.io icon
     10 likes

    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

    154 Helpy.io alternatives
    Helpy.io screenshot 1

    License model

    • FreemiumOpen Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)

    Helpy.io Features

    1.  Support for Bootstrap
    2.  Multiple languages
    3.  Live Support Chat
    4.  Knowledge base
    5.  Web-Based
    6.  Private Chat
    7.  Helpdesk Ticketing
    Helpy.io iconAgent.ai Icon

    Helpy.io VS Agent.ai

    Is Helpy.io a good alternative to Agent.ai?
     
    • Helpy.io is the most popular Open Source alternative to Agent.ai.

    • Helpy.io is Freemium and Open SourceAgent.ai is Free and Proprietary
  10. Engati icon
     2 likes

    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

    201 Engati alternatives
    Engati screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets

    Engati Features

    1.  AI-Powered
    2.  Multiple languages
    3.  Bots
    4.  Chat Bot
    Engati iconAgent.ai Icon

    Engati VS Agent.ai

    Is Engati a good alternative to Agent.ai?
     
  11. Trengo icon
     3 likes

    One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

    178 Trengo alternatives
    Trengo team inbox

    License model

    Platforms

    • Mac
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)

    Trengo Features

    1.  Multiple Account support
    2.  VoiP Calls
    3. WhatsApp icon  Whatsapp integration
    4. X icon  X Integration
    5.  Voice Chat
    6.  Live Support Chat
    7.  Customer service
    8.  Live chat for websites
    Trengo iconAgent.ai Icon

    Trengo VS Agent.ai

    Is Trengo a good alternative to Agent.ai?
     
  12. ClickDesk icon
     14 likes

    ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype and Google Talk.

    164 ClickDesk alternatives
    ClickDesk screenshot 1

    License model

    Application type

    Platforms

    • Online

    ClickDesk Features

    1.  Customer service
    2.  Voice Chat
    ClickDesk iconAgent.ai Icon

    ClickDesk VS Agent.ai

    Is ClickDesk a good alternative to Agent.ai?
     
12 of 36 Agent.ai alternatives