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Zoho Discussions Alternatives

Zoho Discussions is described as 'Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration' and is an website in the social & communications category. There are more than 50 alternatives to Zoho Discussions, not only websites but also apps for a variety of platforms, including iPhone, Android, SaaS and iPad. The best alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try idea.informer or UserReport. Other great sites and apps similar to Zoho Discussions are UseResponse, Front, UserVoice and Get Satisfaction.

Zoho Discussions alternatives are mainly Help Desk Apps but may also be Customer Support Tools or Customer Feedback Managers. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Zoho Discussions.
This page was last updated Jun 25, 2022
  • FreemiumProprietary
  • Online

Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration

Learn more about Zoho Discussions

  1. Zendesk

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

  2. UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.



  3. Front

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)

    Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments for internal collaboration or set reminders to respond later.

  4. UserVoice communities are the easiest way to turn customer feedback into action:

  5. Get Satisfaction

    • Online

    Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle.



  6. idea.informer

    • FreeProprietary
    • Online

    Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of idea.informer.com and there is a widget to include a feedback overlay that the web page users can use without leaving your site.

    No screenshots yet
  7. UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum.

  8. All Our Ideas

    • FreeOpen Source
    • Online

    All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods.

    No screenshots yet
  9. Plumm

    • Software as a Service (SaaS)

    Single collaborative customer support dashboard for all of your projects. Chat with your customers and your team members using single workspace. If it's an email sent to support@yourproject1.com or a chat request from yourproject2.com, it all goes into the same Plumm inbox.

  10. One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

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