If your business needs to log, track, manage, automate and escalate support issues, then please read on.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Online
Sites and apps similar to Zoho Discussions include UserVoice. It's paid, but UserReport is free. Other options are Zendesk, Cenvero Orion, Front and UseResponse. There's no shortage of Help Desk Platforms like Zoho Discussions, with more than 50 alternatives for iPhone, Android, Windows, iPad and Mac.
If your business needs to log, track, manage, automate and escalate support issues, then please read on.
SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...

SalesEssistant (SE) is an online platform that allows websites to collect facts about individual users in real-time. This information is often described as customer intent or visitor intent. It avoids the clunky popup model that other providers offer by adding a clean...
Our Active Research Platform and expertise turns insight into action. Engage with your customers through our sophisticated intercept technologies for mobile, desktop and tablet. Do the feedback research you want with surveys and Comments Cards.
Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.




SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...



Feedback Button is a lightweight & unobtrusive feedback widget for collecting customer feedback directly from your website.


Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.



The fastest, most versatile, and feature-rich WordPress support and customer ticketing plugin.



