Zendesk is described as 'Web-based software for customer support, featuring a ticket system, AI assistance, and support through multiple channels with integration options' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to Zendesk for a variety of platforms, including Web-based, SaaS, Windows, Android and iPhone apps. The best Zendesk alternative is FreeScout, which is both free and Open Source. Other great apps like Zendesk are HelpCrunch, LiveAgent, osTicket and UseResponse.
An AI-powered chat widget that answers instantly, learns from your content, and hands things off to your team when needed. Add it to your site in minutes and give your visitors the help they want.
United States
initdesk is an AI-powered, email-first help desk for solo founders and small teams. It turns support emails into tickets, suggests AI-drafted replies, auto-tags messages, and lets you “teach” an AI Assistant with your FAQs/docs.
Excalibur is an enterprise Request & Portfolio Management platform designed to manage the complete IT demand lifecycle — from request intake to project delivery.
United Kingdom
MuninX is a simple, cost-effective customer support platform built for businesses that want to handle support faster without the usual complexity. It combines easy setup, transparent pricing, and AI-first capabilities such as AI-assisted reply drafting, response improvement...
Netherlands
EU
Quickly capture feedback and bugs from your team, clients, and users with our on-site widget. Manage your tickets directly on Trello.
One app to run your small business! Manage customers, sales pipelines, help desk tickets, activities, invoices, contracts, projects, tasks, files, notes, and more using a single app.
United Kingdom
Giving users a louder voice to help teams build better products.
Our ready-for-use Zendesk themes will effortlessly make the standard Help Center fantastic. It doesn’t matter how much content you have, your Support Portal will become attractive and have a better responsive web design in just a matter of minutes.
Zapflow is a power tool that helps professional investors to finally ditch locally stored Excel sheets to move towards seamless deal flow, deal portfolio management. It has been developed for VC, PE, M&A and accelerators.
