Zendesk Alternatives

The top-rated alternative to Zendesk is Deskhero. It's paid, but Libredesk and osTicket are free. People also recommend FreeScout, HubSpot, Freshdesk and LiveAgent. Help Desk Platforms like Zendesk are a crowded field, with more than 100 alternatives for the web, Windows, Android, iPhone and self-hosting.

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Most Zendesk alternatives are Help Desk Platforms, but you can also narrow the list to Customer Feedback Managers or CRM Systems. Other popular filters are Open Source, Free and Self-Hosted. You can also filter for EU-based alternatives if you prefer software from the European Union.

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Zendesk alternatives page was last updated Jan 30, 2026

Lotus Themes
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Our ready-for-use Zendesk themes will effortlessly make the standard Help Center fantastic. It doesn’t matter how much content you have, your Support Portal will become attractive and have a better responsive web design in just a matter of minutes.
Cost / License
Paid
Proprietary
Platforms
Mac
Windows
Linux
Good alternative?Is Lotus Themes a good alternative to Zendesk?
FermiAI
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Fermi AI is a customer chat as a service which does not burn a hole in your pocket. Fermi AI is designed for business teams of all sizes.
Cost / License
Paid
Proprietary
Application typeApplication types
Help Desk
Customer Feedback Manager
Origin
United States
Platforms
Online
United States
Good alternative?Is FermiAI a good alternative to Zendesk?
Zapflow
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Zapflow is a power tool that helps professional investors to finally ditch locally stored Excel sheets to move towards seamless deal flow, deal portfolio management. It has been developed for VC, PE, M&A and accelerators.
63 Zapflow alternatives
Cost / License
Paid
Proprietary
Application typeApplication types
CRM
Team Collaboration
Platforms
Online
Good alternative?Is Zapflow a good alternative to Zendesk?

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