Self-hosted support platform offering multi-inbox management, smart automation, AI-assisted responses, granular permissions, macros, BI tools integration, SLAs, and command bar functionality.
Open Source Solarwinds Web Help Desk AlternativesHelp Desk Platforms and other similar apps like Solarwinds Web Help Desk
The best open source alternative to Solarwinds Web Help Desk is Libredesk. If that doesn't suit you, our users have ranked more than 100 alternatives to Solarwinds Web Help Desk and 12 is open source so hopefully you can find a suitable replacement. Other interesting open source alternatives to Solarwinds Web Help Desk are osTicket, Znuny, Peppermint Ticket Management and OpenSupports.
Alternatives list
48 Libredesk alternatives
122 osTicket alternativesLightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
+3
38 Znuny alternativesZnuny is a fork of the OTRS Community Edition - The main goal is to be compatible to previous versions, so that users can reuse their addons and configurations. The feature set is the same and will be extended in the future.
52 Peppermint Ticket Management alternativesAn open source ticket management & help desk solution. A freshdesk alternative.
+1
OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create...
If you're looking for a reliable, flexible, and cost-effective way to manage your IT services easily, iTop is the comprehensive solution designed with your needs in mind.
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
+1
Automated helpdesk for startups and SMEs with a ticket-based system, extensive customizability, integrations with multiple platforms, frequent updates, analytics capabilities, and tools for efficient query management and improved customer retention.
Cost / License
- Paid
- Open Source
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- MySQL Community Edition
- Self-Hosted
- NGINX
- Apache HTTP Server
- PHP
- Microsoft IIS
DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.
+6
Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
+9
Open source helpdesk software specially designed for computer support companies. Keep track of your support tasks, onsite visits and billing
United States
Germany
EU
France
India
Ukraine
