Cost / License
- Free
- Proprietary
Platforms
- Online

UseResponse is described as 'Customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS' and is a very popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to UseResponse for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best UseResponse alternative is Freshdesk, which is free. Other great apps like UseResponse are Zendesk, FreeScout, LiveAgent and osTicket.

FeedbacQ is a revolutionary tablet application tailored to getting live feedback and customer experience. The solution enables to analyze data to drive business decisions in a customer perspective.




Smart tool for your team to track, manage and analyze customer feedback & feature requests in one central location. Keeps your customers' priorities in focus and makes them transparent to your team.




Send & Receive emails in Trello, where you can collaborate and get more done. For email help desks, CRM, workflow and automation. Add the Power-Up in Trello, then connect Trello to a shared email address like hello@example.com.

You can use Bridger to embed a chat component on your website and use Discord or Slack to communicate directly with your customers.

Digibell is a smart bell requiring no installation or hardware other than a smartphone & a QR code. Ideal on home and shop doors, restaurants tables, vehicles, luggage and other items. Get notified wherever you are. Never miss a visitor again.



RenegadeWorks combines customer feedback, online reputation management, customer referrals and other tools to drive new and repeat business. The software allows businesses to build a new customer database, or upload their own.


Simple Feature Requests is a self-hosted WordPress plugin used to gather user feedback on a product or service.
Hybrid Live Chat For Better Customer Service and Engagement. Bots working together with your team for optimising your customer acquisition and retention processes.




Customer support platform that combines AI automation with live chat capabilities. Create customized customer interaction workflows that integrate both automated AI responses and human support agents.


As your business grows, collecting and organizing feedback from your customers gets really overwhelming. You want to show them you're listening but it's impossible to stay on top of it all and your team ends up guessing project priorities.



Your widget toolbox to engage users. Create simple, easy and customisable NPS surveys, forms, announcements and more widgets in minutes. A must-have for marketing research, customer experience and startups that want to engage with users.



