Cost / License
- Paid
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
UseResponse is described as 'Customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS' and is a very popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to UseResponse for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best UseResponse alternative is FreeScout, which is both free and Open Source. Other great apps like UseResponse are Zendesk, Freshdesk, LiveAgent and osTicket.
ProductLogz is a free user feedback and roadmap management tool that helps you seamlessly collect, organize & manage customer feedback & feature requests. Share regular updates with changelogs & notifications. With rewards feature, turn users into loyal customers.



Feedback Button is a lightweight & unobtrusive feedback widget for collecting customer feedback directly from your website.




FeedbacQ is a revolutionary tablet application tailored to getting live feedback and customer experience. The solution enables to analyze data to drive business decisions in a customer perspective.




Smart tool for your team to track, manage and analyze customer feedback & feature requests in one central location. Keeps your customers' priorities in focus and makes them transparent to your team.




Send & Receive emails in Trello, where you can collaborate and get more done. For email help desks, CRM, workflow and automation. Add the Power-Up in Trello, then connect Trello to a shared email address like hello@example.com.

You can use Bridger to embed a chat component on your website and use Discord or Slack to communicate directly with your customers.

Digibell is a smart bell requiring no installation or hardware other than a smartphone & a QR code. Ideal on home and shop doors, restaurants tables, vehicles, luggage and other items. Get notified wherever you are. Never miss a visitor again.




RenegadeWorks combines customer feedback, online reputation management, customer referrals and other tools to drive new and repeat business. The software allows businesses to build a new customer database, or upload their own.


Simple Feature Requests is a self-hosted WordPress plugin used to gather user feedback on a product or service.