Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
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UseResponse Alternatives
UseResponse is described as 'Customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS' and is a very popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to UseResponse for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best UseResponse alternative is FreeScout, which is both free and Open Source. Other great apps like UseResponse are Zendesk, Freshdesk, LiveAgent and osTicket.
Alternatives list
AI-powered call QA software that automatically evaluates customer support calls, generating summaries, scores, and multilingual performance insights.
Wizu is a conversational User Interface that can measure, and help companies improve, customer experience and employee engagement. It is the next generation of surveys and Voice of the Customer offering personalized, engaging conversations.
Cost / License
- Free
- Proprietary
Application type
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- Windows Phone
- iPad
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Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
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Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
An open source ticket management & help desk solution. A freshdesk alternative.
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Idea management software for smart organizations. Crowdicity is the easier way to harness the ideas and insights of your employees, partners, customers or anyone whose experience can help your organization do things better.
Cost / License
- Paid
- Proprietary
Platforms
- Online
SuperPlugs is a customer feedback management tool that helps founders and product managers in collecting customer feedback.
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Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
Cost / License
- Freemium
- Proprietary
Platforms
- Android
- iPhone
- Zapier
- Google Calendar
- Software as a Service (SaaS)
- Salesforce.com
- Google Drive - Sheets
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Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
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Public Roadmaps and Customer Feedback Management Platform. Share your product roadmap with your users and collect upvotes and feature proposals. Keep track of who needs what and close the feedback loop once shipped. Integrates to your tech stack.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
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