Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.




UseResponse is described as 'Customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS' and is a very popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to UseResponse for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best UseResponse alternative is FreeScout, which is both free and Open Source. Other great apps like UseResponse are Zendesk, Freshdesk, LiveAgent and osTicket.
Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.




Public Roadmaps and Customer Feedback Management Platform. Share your product roadmap with your users and collect upvotes and feature proposals. Keep track of who needs what and close the feedback loop once shipped. Integrates to your tech stack.

Share updates about your products, gather feedback, showcase testimonials, and build your roadmap - all in one place. Your users will love the journey.




Livewire is a Voice and Video chat software to help grow your business, now make high quality video and voice calls between the web and mobile apps.




Let users vote and suggest new ideas. Pick the best ideas. Improve your product. Increase customer satisfaction.


Full Help is a full-featured, self-hosted help desk solution. A help desk & knowledgebase software for your business that you pay for just once and installs on your own server. Supports email, live chat, contact form, and API conversation channels.




Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of idea.informer.com and there is a widget to include a feedback overlay that the web page users can use without leaving your site.
ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype and Google Talk.




ImproveLoop allows people to create "Loops" to gather feedback from users or customers. It can be used for existing apps, websites, podcasts and more.


GetSmily’s software allows companies to measure the emotional engagement of their stakeholders (customers, partners, visitors) right from their websites thanks to a widget collecting user feedback and web analytics.

Facing challenges in gathering user feedback? Introducing LoomFlows - The all-in-one user feedback solution, tailored for software companies!

For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.



