UseResponse Alternatives

UseResponse is described as 'Customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS' and is a very popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to UseResponse for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best UseResponse alternative is Freshdesk, which is free. Other great apps like UseResponse are Zendesk, FreeScout, LiveAgent and osTicket.

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Alternatives list

  1. Copy a direct link to this comment to your clipboard

    Let users vote and suggest new ideas. Pick the best ideas. Improve your product. Increase customer satisfaction.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
     
  2. Full Help icon
     1 like
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    Full Help is a full-featured, self-hosted help desk solution. A help desk & knowledgebase software for your business that you pay for just once and installs on your own server. Supports email, live chat, contact form, and API conversation channels.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
     
  3. ClickDesk icon
     14 likes
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    ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype and Google Talk.

    160 ClickDesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  4. ImproveLoop icon
     5 likes
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    ImproveLoop allows people to create "Loops" to gather feedback from users or customers. It can be used for existing apps, websites, podcasts and more.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
     
  5. GetSmily icon
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    GetSmily’s software allows companies to measure the emotional engagement of their stakeholders (customers, partners, visitors) right from their websites thanks to a widget collecting user feedback and web analytics.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  6. LoomFlows icon
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    Facing challenges in gathering user feedback? Introducing LoomFlows - The all-in-one user feedback solution, tailored for software companies!

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
     
  7. Copy a direct link to this comment to your clipboard

    For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
     
  8. Gist CRM icon
     3 likes
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    Gist Live Chat brings together all your sales, marketing, and customer support conversations to one place, helping you treat customers as real people, and have real-time conversations with the people that matter the most to your business.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  9. Fiidbakk icon
     1 like
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    Fiidbakk is a intuitive SaaS widget that lets your users leave comments directly on your website—no pre-set questions, just honest feedback where it matters. It helps you understand exactly what users think and where they face issues, giving you clear insights for real...

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  10. Inforobo icon
     2 likes
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    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  11. Callbell icon
     37 likes
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    Callbell is the easiest way for businesses to handle WhatsApp, Facebook Messenger, Instagram and Telegram conversations. Easy to use as a messaging app but built with powerful collaborative features in mind.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    • iPhone
    • Android
     
  12.  1 like
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    KISSInsights Survey System.

    Cost / License

    • Paid
    • Proprietary

    Alerts

    • Discontinued

    Platforms

    • Online
     
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