UseResponse Alternatives

Apps similar to UseResponse include FreeScout, which is open source with a free version. Other options are Freshdesk, Zendesk, Intercom and osTicket. Customer Feedback Managers like UseResponse are a crowded field, with more than 100 alternatives for the web, Android, iPhone, Windows and Mac.

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Alternatives
UseResponse alternatives page was last updated

Alternatives list

  1. Reply Now icon
     2 likes

    Reply Now is an omnichannel messaging platform allowing businesses to connect to their customers via popular messengers.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • GB flagUnited Kingdom
    Reply Now screenshot 1
    Good alternative?
     
  2. MARE Surveys icon
     5 likes

    Your website visitors aren't just numbers on a chart. They're real people, with real opinions and insights about your website, the market and your business.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  3. All Our Ideas icon
     11 likes

    All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods. Using the power of the web, we are creating a data collection tool that has the scale, speed, and quantification...

    Cost / License

    • Free
    • Open Source

    Platforms

    • Online
    Good alternative?
     
  4. DiamanteDesk icon
     3 likes

    DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    Good alternative?
     
  5. BugPlug icon
     1 like

    Quickly capture feedback and bugs from your team, clients, and users with our on-site widget. Manage your tickets directly on Trello.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  6. Simply add inline help tips to your website or webapp. Add a small button anywhere on the page that pops open a tooltip, a side pane or a dialog box containing essential information for your users. No coding skills required.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    Good alternative?
     
  7. FermiAI icon
     Like

    Fermi AI is a customer chat as a service which does not burn a hole in your pocket. Fermi AI is designed for business teams of all sizes.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  8. Giving users a louder voice to help teams build better products.

    Cost / License

    • Freemium
    • Proprietary

    Alerts

    • Discontinued

    Platforms

    • Online
    Good alternative?
     
  9. Survicate icon
     36 likes

    Collect feedback at any point in the customer journey, use drag-and-drop survey creation, consolidate multi-source feedback, analyze results via AI and dashboards, automate recurring surveys with advanced targeting and partial response capture, and integrate with connected tools.

    264 Survicate alternatives

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Good alternative?
     
  10. Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  11. Acceptify icon
     4 likes

    With acceptify, fast and sustainable decisions can be made for a variety of people. In addition, the participation process provides an image of the mood and valuable knowledge to those who are responsible.

    Cost / License

    • Free Personal
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  12. Stria icon
     Like

    Collect feedback from your users and let the artificial intelligence tell you how positive the feedback and whether the feedback indicates happiness or sadness.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
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