Reply Now is an omnichannel messaging platform allowing businesses to connect to their customers via popular messengers.
Cost / License
- Freemium
- Proprietary
Platforms
- Online




UseResponse is described as 'Customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS' and is a very popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to UseResponse for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best UseResponse alternative is FreeScout, which is both free and Open Source. Other great apps like UseResponse are Zendesk, Freshdesk, LiveAgent and osTicket.
Reply Now is an omnichannel messaging platform allowing businesses to connect to their customers via popular messengers.




Collect feedback at any point in the customer journey, use drag-and-drop survey creation, consolidate multi-source feedback, analyze results via AI and dashboards, automate recurring surveys with advanced targeting and partial response capture, and integrate with connected tools.



DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.




Simply add inline help tips to your website or webapp. Add a small button anywhere on the page that pops open a tooltip, a side pane or a dialog box containing essential information for your users. No coding skills required.




Quickly capture feedback and bugs from your team, clients, and users with our on-site widget. Manage your tickets directly on Trello.




Fermi AI is a customer chat as a service which does not burn a hole in your pocket. Fermi AI is designed for business teams of all sizes.



With acceptify, fast and sustainable decisions can be made for a variety of people. In addition, the participation process provides an image of the mood and valuable knowledge to those who are responsible.


Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.
Collect feedback from your users and let the artificial intelligence tell you how positive the feedback and whether the feedback indicates happiness or sadness.




Modern customer support solution combining AI automation, agent workflows, inbox management, and real-time analytics to handle multichannel feedback and high-volume queries, adapting to growing teams and e-commerce needs with scalable, efficient communication tools.

